IT Systems Manager (SaaS Operations)

IT & Admin
Senior Level
EMEA (Remote)
What You'll Do

SaaS Operations

  • Administer and maintain core business applications, including Google Workspace, Rippling, Microsoft 365, Slack, 1Password, Slite, Asana, and other internal SaaS platforms.
  • Manage the full SaaS lifecycle, including user provisioning and deprovisioning, license management, usage audits, and budget optimization.
  • Help to evaluate, test, and implement new SaaS solutions to support evolving business needs.
  • Manage relationships with software vendors, including licensing, pricing, and renewals.

Automation & Integrations

  • Design, implement, and maintain integrations between internal systems using REST APIs, Webhooks, SSO, and SCIM.
  • Help to improve and create automations, including onboarding and offboarding processes.
  • Continuously identify opportunities to eliminate manual work through automation.
What You Bring
Must-have
  • 4+ years of experience in IT Operations or Systems Administration, including 1–2 years in a senior or manager-level role with ownership of SaaS platforms, automation, and systems integrations.
  • Experience working in organizations with 500–2,000+ employees, supporting a complex SaaS environment with multiple business applications.
  • Strong hands-on experience administering Google Workspace.
  • Experience administering an HRIS/Identity platform such as Rippling or a similar solution.
  • Experience managing multiple SaaS platforms across the organization (e.g. Slack, Microsoft 365, 1Password, Asana, Notion/Slite, Google Workspace, etc.).
  • Hands-on experience designing and maintaining integrations between business applications using REST APIs, Webhooks, SSO, and SCIM.
  • Experience building workflow automations across multiple systems (e.g. onboarding/offboarding, user provisioning, access management).
  • Scripting experience in Python, Bash, or PowerShell.
  • Good understanding of SSO, SAML, SCIM, and identity lifecycle management.
  • Strong troubleshooting, analytical, and problem-solving skills.
What You Get
  • USD compensation that values your expertise.
  • Work from anywhere: Fully remote to suit your lifestyle.
  • 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
  • Growth-focused environment: Access to learning resources and clear pathways for growth.
  • Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more.
  • A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
Hiring Flow
  • Screening Interview (45 minutes) – Initial conversation with a recruiter.
  • Technical Interview (up to 60 minutes) – A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role.
  • Final Interview (Up to 60 minutes) – Meet with the Team Lead for an in-depth discussion of your experience and skills.
  • Offer – If successful, you’ll receive an offer to join our team.
Location & Eligibility

Note: This role is open to applicants from:

  • EMEA (selected countries)

Please note that we’re unable to consider applications from outside these regions. Thanks for your understanding!

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