Platform Quality Engineer

Product
Mid Level
EMEA (Remote)
What You'll Do
  • Ensure that new features and updates do not introduce regressions or impact existing platform functionality, enabling smooth and reliable releases.
  • Execute comprehensive QA and regression testing for every release of Elevate across both development and production environments.
  • Identify, document and communicate issues through clear, precise, and reproducible bug reports, including expected versus actual platform behavior.
  • Develop and continuously improve test cases, regression checklists, and known-issue documentation to make each release more efficient and consistent.
  • Own second-line technical support for Elevate across both external and internal users. Manage technical escalations from the first-line Support team, translate incoming requests into clear and actionable requirements, and drive issues through to resolution.
  • Investigate complex technical issues end-to-end, including dashboard preparation problems, unexpected platform behavior, data discrepancies, integration failures, and other issues affecting platform functionality or reporting.
  • Provide technical support to operational teams during migrations, implementations, and rollouts of new solutions, ensuring a smooth transition and timely resolution of technical challenges.
  • Review client-facing dashboards and reporting outputs, identify data discrepancies and UI/UX inconsistencies, determine the most effective path to resolution, and coordinate with relevant teams to ensure issues are addressed.
What You Bring
Must-have
  • 2+ years of experience in manual QA and/or technical support within a SaaS or software product environment.
  • Experience working in an independent SaaS or product company, where you are expected to take ownership of issues end-to-end.
  • Hands-on experience testing complex software products, including API integrations, multiple data sources, and multi-module web applications.
  • Strong troubleshooting and communication skills, with the ability to write clear, concise, and actionable bug reports and expected-behavior descriptions that enable developers to investigate and resolve issues without extensive follow-up.
  • Professional working proficiency in English, both written and verbal.
Nice-to-have
  • Hands-on experience with BI and reporting tools, such as Tableau or Power BI, with the ability to validate dashboards, identify discrepancies, and trace data issues back to their source.
  • Understanding of AdTech and/or MarTech products, particularly DSPs, campaign data, media buying, and performance reporting.
  • Familiarity with AI-powered and LLM-based features or agentic workflows, including an understanding of how to test and evaluate outputs in systems where results may not be fully deterministic.
  • Russian language proficiency.
What You Get
  • Competitive сompensation that values your expertise.‍
  • 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍
  • Growth-focused environment: Access to learning resources and clear pathways for growth.‍
  • Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more
  • ‍A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
  • Private health insurance and FitPass: Supporting your well-being both inside and outside of work.
Hiring Flow
  • Screening Interview (45 minutes) – Initial conversation with a recruiter.
  • Team Interview (up to 60 minutes) – A meeting with your potential Team Lead and future colleagues to assess team fit and discuss role-specific responsibilities, expectations and workflows.‍
  • Final Interview (Up to 60 minutes) – Meet with the Team Lead for an in-depth discussion of your experience and skills.
  • Offer – If successful, you’ll receive an offer to join our team.
Apply Now