Celebrating Women at AI Digital: The Stories, Spirit, and Strength Behind Our Culture
Sofia Arkhipova
April 16, 2025
9
minutes read
Welcome to the very first edition of "Life at AI Digital", a new quarterly blog series where we peel back the layers of technology, strategy, and digital innovation to show you what truly powers our company: our people.
This series isn't about polished corporate messaging or carefully curated highlights. Instead, we're inviting you into the authentic, sometimes messy, always inspiring reality of building a culture where everyone can thrive. We'll share stories that make us proud, challenges that help us grow, and the everyday moments that remind us why we love what we do.
And what better way to launch this series than by celebrating the remarkable women who help shape our company's present and future? As we reflect on Women's Month 2025, we're honored to spotlight the voices, wisdom, and unique perspectives of the women who make AI Digital what it is today.
Celebrating women, every day
Our Women's Month campaign wasn't born in a boardroom or from a corporate calendar reminder. It started with a conversation among team members who wanted to create space for the diverse voices of women across AI Digital, not just in March, but as part of an ongoing commitment to recognition and inclusion.
The idea came from our People & Culture team but quickly evolved into a company-wide initiative, with team members across departments contributing questions, sharing stories, and amplifying each other's voices. While International Women's Day gave us a natural moment to launch this celebration, we see this campaign as just one expression of values we uphold year-round: respect, authenticity, and the belief that diverse perspectives lead to better outcomes.
In an industry still working toward gender balance, these celebrations matter. But at AI Digital, we believe that highlighting women's contributions isn't just about representation, it's about creating a workplace where different leadership styles, communication approaches, and problem-solving methods are genuinely valued.
As I have described it, "Success isn't about being fearless. It's about moving forward with fear." This campaign is about moving forward together, acknowledging both challenges and triumphs, and learning from each other along the way.
Our Instagram series captured snapshots of wisdom, but we wanted to go deeper. Here on our blog, we're sharing more of these stories and reflecting on what they tell us about the culture we're building together.
Meet the women of AI Digital
The heart of our Women's Month campaign was a series of thoughtful questions that invited reflection, vulnerability, and wisdom-sharing. The responses revealed common threads that connect us, while highlighting the unique perspectives each woman brings to AI Digital. Here's what we learned:
The unglamorous truth about success
Behind every achievement and milestone are realities that rarely make it into the highlight reel. Our team shared refreshingly honest insights about what success really demands:
Our team shared refreshingly honest insights about what success really demands:
"Some of the moments that matter most center around your willingness to roll up your sleeves and just do the hard work that needs to be done to push through. Being willing to set an example alongside your team some days." — Katie Hardwick, VP of Client Service - see Katie's full feature
"Exhaustion is real—even when you are inspired and motivated by the work and people around you. Breaks are absolutely necessary so that you can reboot and show up at your best consistently." — Britany Scott, VP of Growth, Smart Supply - see Britany's full feature
"People don't talk enough about how many challenges and setbacks are behind every success. Success isn't about getting everything right from the start—it's about how we adapt and grow along the way." — Anna Nizkaya, SVP of Media Operations - see Anna's full feature
"Even the people closest to you might not believe in your vision. Friends, family, and colleagues may question your choices, maybe even tell you it won't work. But if you truly believe in what you're doing, you have to keep pushing forward." — Daria Klokova, Team Lead, Planning - see Daria's full feature
"Success isn't a straight line, it's a cycle of progress, fails, and constant learning. Progress isn't always exciting. It's built on small, consistent actions, trial and error, and staying adaptable when things don't go as planned." — Darya Antipenkova, Head of Performance Optimization - see Darya's full feature
"Sometimes, adaptability is more important than talent or vision. The most successful people and companies aren't necessarily the smartest or the most innovative—they're the ones who adjust quickly, learn from setbacks, and embrace change as a constant." — Julia Shamara, Media Optimization Director - see Julia's full feature
"The other side of success is that you have to take steps toward your goals every day, regardless of how you feel, your motivation level, or your mood. Behind every bright achievement lies a journey of self-discipline." — Gabriella Kazaku, Media Optimization Director - see Gabriella's full feature
"Success often means constantly navigating frustration, staying adaptable amidst never-ending changes, and building resilience. Most of the time, you just keep going, adjusting, and moving forward—quietly but persistently." — Natalia Kishinets, Senior VP of Data & Product Operations - see Natalia's full feature
“Success doesn’t depend solely on you but also on the environment you’re in, the people you interact with, the team you join, and how lucky you are.” — Anastasia Lagosha, Media Optimization Director - see Anastasia's full feature
Discovering our strengths
The unique value these women bring to AI Digital extends far beyond their professional credentials, it shines through in the personal qualities they've nurtured throughout their journeys:
"I've always felt things intensely and cared incredibly deeply about all facets of my life. I used to see it as a weakness career wise... But as I established my career in Account Management, I quickly realized that empathy and emotional intelligence are critical for building thriving and long lasting client relationships." — Katie Hardwick, VP of Client Service
"For a long time, I thought being a kind and empathetic leader was a weakness. Only recently did I realize how powerful it actually is. The best part? I see this quality in my leaders too, and it makes our team truly special." — Anna Nizkaya, SVP of Media Operations
"When I joined AI Digital, I realized that the way I naturally cared for my colleagues—and later, how I gave individual attention to each team member—had a huge impact on business results. Over time, I understood that this is one of my biggest strengths and what makes me a good leader." — Gabriella Kazaku, Media Optimization Director
"The ability to stay calm in uncertainty and crisis. For a long time, I thought success was about reacting fast, but I've learned that often, the most useful thing is to take a step back." — Darya Antipenkova, Head of Performance Optimization
“I’ve long realized that the key to success lies in the people around you and the team you build.” — Anastasia Lagosha, Media Optimization Director
"I've always been very direct and bold—something I once saw as a flaw. But over time, I realized that this clarity, the ability to ask the right questions and quickly spot important nuances, is actually one of my biggest strengths." — Natalia Kishinets, Senior VP of Data & Product Operations
Looking to the future
When asked what excites them about the next five years at AI Digital, our team shared visions that balance innovation with human connection:
"I'm most excited about the continued growth and rapid evolution of CTV/OTT! The continued innovations with interactivity of the ad experience and the advanced targeting possibilities beyond the limits of linear TV are incredible." — Katie Hardwick, VP of Client Service
"Over the next five years, I'm thrilled by the opportunity to build one of the best programmatic teams on the market. Imagine a team that not only optimizes media spend but also elevates genuine, measurable business outcomes." — Sofia Arkhipova, Talent Acquisition Director - see my full feature
“What I really love about working at AI Digital is that I get to do so much more than just focus on my core speciality. I can clearly see how my work impacts the business, and that’s incredibly meaningful—it gives me a powerful sense of motivation and a drive to keep growing.” — Anastasia Lagosha, Media Optimization Director
"The most exciting part of the future is knowing that, even as we grow, we're committed to keeping our culture warm, supportive, and people-driven. It's what defines us as a team, and I want to make sure that never changes." — Anna Nizkaya, SVP of Media Operations
"What excites me most is how AI connects different fields in unexpected ways. It's not just a tool—it's a bridge that helps us think bigger and work smarter." — Darya Antipenkova, Head of Performance Optimization
"AI—without a doubt. It's both thrilling and a little terrifying. I think we're still underestimating just how fast things are evolving. In the next few years, I believe AI will fundamentally reshape not only our industry but many others too." — Natalia Kishinets, Senior VP of Data & Product Operations
These personal reflections, when viewed as a whole, illuminate the collaborative spirit and shared values that make our environment uniquely ours.
Why culture matters at AI Digital
At AI Digital, we've learned that the most powerful technology is only as effective as the people behind it. While our industry often focuses on innovation, algorithms, and performance metrics, we've built our foundation on something deeper: a culture where human connections thrive.
The principles that guide us aren't framed on a wall gathering dust—they come alive in how we treat each other and approach our work every day:
Respect isn't just politeness, it's creating space where every voice matters, where we lead with kindness and assume good intent across time zones, backgrounds, and perspectives.
Responsibility means owning not just our successes but our learning moments too. It's showing up for each other and taking pride in collective achievement.
Radical curiosity drives us to keep questioning, learning, and pushing boundaries—both in our work and in how we support each other.
Authenticity is why we encourage everyone to bring their whole selves to work. The stories shared in this campaign reveal how our differences strengthen us rather than divide us.
Transparency builds the trust that makes everything else possible, from honest feedback to celebrating milestones.
Culture at AI Digital isn't something separate from our business strategy, it's what makes that strategy possible. When Katie talks about rolling up her sleeves alongside her team, when Britany emphasizes the importance of rest, they're not just sharing personal philosophies. They're revealing the human foundation that supports everything we create.
"At AI Digital, we don't just build digital solutions, we build a workplace where people feel seen, supported, and empowered to grow. We believe that company culture isn't a perk, it's the product of everyday actions, decisions, and conversations. And that culture is built by people, not processes."
— From our People & Culture Philosophy
The women featured in this campaign represent different roles, departments, and perspectives, but they share something important: they don't just work at AI Digital—they actively shape what it means to work here. When they talk about facing challenges, celebrating wins, or growing professionally, they're painting the vivid picture of who we are as a company, one personal story at a time.
Here, we value the whole person beyond their role description. We prioritize purpose over performance metrics. We believe that content—whether it's an Instagram campaign, a team meeting, or a client presentation—should feel human, not sound branded. Above all, the genuine connections we build with each other give us exactly what we need: creativity that flows, flexibility when things change, and the strength that comes from truly supporting one another through every new chapter.
Closing reflections: This is just the beginning
The stories we've shared today are just glimpses into the remarkable women who help make AI Digital what it is. Every day, they're bringing these values to life by pushing boundaries, supporting each other, and building something special together.
This Women's Month celebration is just the first chapter in our ongoing "Life at AI Digital" series. In the coming months, we'll be turning our spotlight to more of the people and stories that make our culture unique. For Father's Day, we'll be exploring perspectives on balancing work and family life. Later, we'll take you inside our global hubs to show how our teams bring local flavor to our global mission.
Want more behind-the-scenes glimpses of life at AI Digital? Follow us on Instagram where we regularly share team moments, celebrations, and the everyday magic that happens when passionate people work together.
And if what you've read resonates with you, if you're looking for a place where you can bring your whole self to work and be valued for exactly who you are, we'd love to meet you. Our careers page lists current openings, but even if you don't see a perfect match, reach out. We're always looking for people who share our values and want to grow with us.
After all, the story of AI Digital isn't written in advance, it's created every day by the people who choose to be part of our journey. We hope you'll join us for the next chapter.
Blind spot
Key issues
Business impact
AI Digital solution
Lack of transparency in AI models
• Platforms own AI models and train on proprietary data • Brands have little visibility into decision-making • "Walled gardens" restrict data access
• Inefficient ad spend • Limited strategic control • Eroded consumer trust • Potential budget mismanagement
Open Garden framework providing: • Complete transparency • DSP-agnostic execution • Cross-platform data & insights
Optimizing ads vs. optimizing impact
• AI excels at short-term metrics but may struggle with brand building • Consumers can detect AI-generated content • Efficiency might come at cost of authenticity
• Short-term gains at expense of brand health • Potential loss of authentic connection • Reduced effectiveness in storytelling
Smart Supply offering: • Human oversight of AI recommendations • Custom KPI alignment beyond clicks • Brand-safe inventory verification
The illusion of personalization
• Segment optimization rebranded as personalization • First-party data infrastructure challenges • Personalization vs. surveillance concerns
• Potential mismatch between promise and reality • Privacy concerns affecting consumer trust • Cost barriers for smaller businesses
Elevate platform features: • Real-time AI + human intelligence • First-party data activation • Ethical personalization strategies
AI-Driven efficiency vs. decision-making
• AI shifting from tool to decision-maker • Black box optimization like Google Performance Max • Human oversight limitations
• Strategic control loss • Difficulty questioning AI outputs • Inability to measure granular impact • Potential brand damage from mistakes
Managed Service with: • Human strategists overseeing AI • Custom KPI optimization • Complete campaign transparency
Fig. 1. Summary of AI blind spots in advertising
Dimension
Walled garden advantage
Walled garden limitation
Strategic impact
Audience access
Massive, engaged user bases
Limited visibility beyond platform
Reach without understanding
Data control
Sophisticated targeting tools
Data remains siloed within platform
Fragmented customer view
Measurement
Detailed in-platform metrics
Inconsistent cross-platform standards
Difficult performance comparison
Intelligence
Platform-specific insights
Limited data portability
Restricted strategic learning
Optimization
Powerful automated tools
Black-box algorithms
Reduced marketer control
Fig. 2. Strategic trade-offs in walled garden advertising.
Core issue
Platform priority
Walled garden limitation
Real-world example
Attribution opacity
Claiming maximum credit for conversions
Limited visibility into true conversion paths
Meta and TikTok's conflicting attribution models after iOS privacy updates
Data restrictions
Maintaining proprietary data control
Inability to combine platform data with other sources
Amazon DSP's limitations on detailed performance data exports
Cross-channel blindspots
Keeping advertisers within ecosystem
Fragmented view of customer journey
YouTube/DV360 campaigns lacking integration with non-Google platforms
Black box algorithms
Optimizing for platform revenue
Reduced control over campaign execution
Self-serve platforms using opaque ML models with little advertiser input
Performance reporting
Presenting platform in best light
Discrepancies between platform-reported and independently measured results
Consistently higher performance metrics in platform reports vs. third-party measurement
Fig. 1. The Walled garden misalignment: Platform interests vs. advertiser needs.
Key dimension
Challenge
Strategic imperative
ROAS volatility
Softer returns across digital channels
Shift from soft KPIs to measurable revenue impact
Media planning
Static plans no longer effective
Develop agile, modular approaches adaptable to changing conditions
Brand/performance
Traditional division dissolving
Create full-funnel strategies balancing long-term equity with short-term conversion
Capability
Key features
Benefits
Performance data
Elevate forecasting tool
• Vertical-specific insights • Historical data from past economic turbulence • "Cascade planning" functionality • Real-time adaptation
• Provides agility to adjust campaign strategy based on performance • Shows which media channels work best to drive efficient and effective performance • Confident budget reallocation • Reduces reaction time to market shifts
• Dataset from 10,000+ campaigns • Cuts response time from weeks to minutes
• Reaches people most likely to buy • Avoids wasted impressions and budgets on poor-performing placements • Context-aligned messaging
• 25+ billion bid requests analyzed daily • 18% improvement in working media efficiency • 26% increase in engagement during recessions
Full-funnel accountability
• Links awareness campaigns to lower funnel outcomes • Tests if ads actually drive new business • Measures brand perception changes • "Ask Elevate" AI Chat Assistant
• Upper-funnel to outcome connection • Sentiment shift tracking • Personalized messaging • Helps balance immediate sales vs. long-term brand building
• Natural language data queries • True business impact measurement
Open Garden approach
• Cross-platform and channel planning • Not locked into specific platforms • Unified cross-platform reach • Shows exactly where money is spent
• Reduces complexity across channels • Performance-based ad placement • Rapid budget reallocation • Eliminates platform-specific commitments and provides platform-based optimization and agility
• Coverage across all inventory sources • Provides full visibility into spending • Avoids the inability to pivot across platform as you’re not in a singular platform
Fig. 1. How AI Digital helps during economic uncertainty.
Trend
What it means for marketers
Supply & demand lines are blurring
Platforms from Google (P-Max) to Microsoft are merging optimization and inventory in one opaque box. Expect more bundled “best available” media where the algorithm, not the trader, decides channel and publisher mix.
Walled gardens get taller
Microsoft’s O&O set now spans Bing, Xbox, Outlook, Edge and LinkedIn, which just launched revenue-sharing video programs to lure creators and ad dollars. (Business Insider)
Retail & commerce media shape strategy
Microsoft’s Curate lets retailers and data owners package first-party segments, an echo of Amazon’s and Walmart’s approaches. Agencies must master seller-defined audiences as well as buyer-side tactics.
AI oversight becomes critical
Closed AI bidding means fewer levers for traders. Independent verification, incrementality testing and commercial guardrails rise in importance.
Fig. 1. Platform trends and their implications.
Metric
Connected TV (CTV)
Linear TV
Video Completion Rate
94.5%
70%
Purchase Rate After Ad
23%
12%
Ad Attention Rate
57% (prefer CTV ads)
54.5%
Viewer Reach (U.S.)
85% of households
228 million viewers
Retail Media Trends 2025
Access Complete consumer behaviour analyses and competitor benchmarks.
Identify and categorize audience groups based on behaviors, preferences, and characteristics
Michaels Stores: Implemented a genAI platform that increased email personalization from 20% to 95%, leading to a 41% boost in SMS click through rates and a 25% increase in engagement.
Estée Lauder: Partnered with Google Cloud to leverage genAI technologies for real-time consumer feedback monitoring and analyzing consumer sentiment across various channels.
High
Medium
Automated ad campaigns
Automate ad creation, placement, and optimization across various platforms
Showmax: Partnered with AI firms toautomate ad creation and testing, reducing production time by 70% while streamlining their quality assurance process.
Headway: Employed AI tools for ad creation and optimization, boosting performance by 40% and reaching 3.3 billion impressions while incorporating AI-generated content in 20% of their paid campaigns.
High
High
Brand sentiment tracking
Monitor and analyze public opinion about a brand across multiple channels in real time
L’Oréal: Analyzed millions of online comments, images, and videos to identify potential product innovation opportunities, effectively tracking brand sentiment and consumer trends.
Kellogg Company: Used AI to scan trending recipes featuring cereal, leveraging this data to launch targeted social campaigns that capitalize on positive brand sentiment and culinary trends.
High
Low
Campaign strategy optimization
Analyze data to predict optimal campaign approaches, channels, and timing
DoorDash: Leveraged Google’s AI-powered Demand Gen tool, which boosted its conversion rate by 15 times and improved cost per action efficiency by 50% compared with previous campaigns.
Kitsch: Employed Meta’s Advantage+ shopping campaigns with AI-powered tools to optimize campaigns, identifying and delivering top-performing ads to high-value consumers.
High
High
Content strategy
Generate content ideas, predict performance, and optimize distribution strategies
JPMorgan Chase: Collaborated with Persado to develop LLMs for marketing copy, achieving up to 450% higher clickthrough rates compared with human-written ads in pilot tests.
Hotel Chocolat: Employed genAI for concept development and production of its Velvetiser TV ad, which earned the highest-ever System1 score for adomestic appliance commercial.
High
High
Personalization strategy development
Create tailored messaging and experiences for consumers at scale
Stitch Fix: Uses genAI to help stylists interpret customer feedback and provide product recommendations, effectively personalizing shopping experiences.
Instacart: Uses genAI to offer customers personalized recipes, mealplanning ideas, and shopping lists based on individual preferences and habits.
Medium
Medium
Share article
Url copied to clipboard
No items found.
Subscribe to our Newsletter
THANK YOU FOR YOUR SUBSCRIPTION
Oops! Something went wrong while submitting the form.
Questions? We have answers
Have other questions?
If you have more questions, contact us so we can help.