Transparency starts with supply: why comparison matters more than ever
Britany Scott
March 19, 2026
5
minutes read
Recent weeks have brought platform economics, fee scrutiny, and single-platform dependence sharply into focus. Audit findings, supply-path exits, and very public disagreements between major holding companies and buying platforms have rightly prompted a broader conversation about transparency in programmatic.
But most of that conversation has centred on the demand side—which DSP, which fee structure, which buying relationship. The less visible and equally important question is what's happening underneath: how inventory is sourced, routed, and priced before it ever reaches a buyer's dashboard. Transparency that stops at the demand layer is incomplete. If the industry is serious about accountability, supply deserves a far more central role in the conversation.
The supply-side blind spot
It's understandable that buyers focus on DSP selection, audience strategy, and creative. These are the visible, controllable levers. But beneath them, the same impression can travel through multiple SSPs, each adding its own fee layer before it reaches the buyer. Platforms can prioritize their own inventory or preferred partnerships. Default supply-path routing can steer spend toward paths that serve the platform's economics rather than the advertiser's outcomes.
ANA’s benchmarks leave little room for debate. In 2024, just 43.9 cents of every programmatic dollar reached the consumer. By Q3 2025, improved accountability practices had reclaimed an estimated $13.6 billion in working media value—genuine progress by any measure. The research also confirms, however, that significant waste persists, and its origins sit upstream: not in how media is bought, but in how inventory enters the supply chain.
Pic. ANA Q3 2025 “Cost Waterfall including CTV” (Source).
Why comparison changes the equation
After-the-fact reporting is only one dimension of supply transparency. The more consequential dimension is the ability to evaluate and compare supply sources objectively while a campaign is still in flight.
When a buyer can evaluate multiple SSP paths side by side, assessing cost efficiency, directness, viewability, fraud risk, and KPI performance, they gain a fundamentally different level of control. Without comparison, they're trusting a single route and hoping it's the best one. With comparison, they can verify.
The broader market is moving in this direction. The MRC's 2026 Digital Advertising Auction Transparency Standards now require auctioneers to disclose technical fees, bid multipliers, and supply-chain intermediaries, formalizing the expectation that buyers should be able to see what's happening inside the paths their spend travels through.
The problem with bundled and default supply paths
This is where the recent industry tensions become a supply-side story. When platforms bundle supply-path products into their buying stack—identity layers, publisher-direct integrations, inventory selection tools—and auto-enrol buyers, the supply path becomes a black box. Costs accumulate across the chain, incentives aren't always aligned with advertiser outcomes, and the buyer loses the ability to compare alternatives.
Reporting from the Digiday Programmatic Marketing Summit captured a growing concern among agency executives that AI is increasingly being positioned as a cover for greater vagueness in pricing and performance optimization, compounding existing opacity rather than resolving it.
A different black box is not the answer. What works is a supply strategy that judges paths on their merits: directness, cost, quality, and performance measured against real business KPIs, rather than following whatever route the platform favours.
What supply-first thinking looks like
In practice, this means evaluating SSP relationships based on directness and cost transparency. It means filtering out indirect traffic and unnecessary bid hops—the kind that can inflate a $25 CPM to $34 or more before it reaches the buyer. It means prioritizing KPI performance over margin structures or platform defaults. And it means maintaining the flexibility to adjust supply paths as conditions and campaign objectives change.
None of this happens automatically. It requires deliberate supply-side intelligence—the kind that treats supply selection as a strategic function, not an afterthought of the buying process.
How we approach it
This is exactly the thinking behind Smart Supply, our approach to supply-side optimization at AI Digital. Every supply path we build is outcome-driven and custom to the client's KPIs—not pulled from a static library or routed through a default stack. We work agnostically across DSPs and SSPs, filtering for direct paths, eliminating unnecessary cost layers, and making decisions based on what's actually driving efficiency and performance. There's no added cost to the buyer and no platform bias in how inventory is selected.
If supply transparency is something you're actively rethinking, or if you'd like to explore how a more comparative, KPI-driven approach could work alongside your existing buying strategy, we'd welcome the conversation.
Blind spot
Key issues
Business impact
AI Digital solution
Lack of transparency in AI models
• Platforms own AI models and train on proprietary data • Brands have little visibility into decision-making • "Walled gardens" restrict data access
• Inefficient ad spend • Limited strategic control • Eroded consumer trust • Potential budget mismanagement
Open Garden framework providing: • Complete transparency • DSP-agnostic execution • Cross-platform data & insights
Optimizing ads vs. optimizing impact
• AI excels at short-term metrics but may struggle with brand building • Consumers can detect AI-generated content • Efficiency might come at cost of authenticity
• Short-term gains at expense of brand health • Potential loss of authentic connection • Reduced effectiveness in storytelling
Smart Supply offering: • Human oversight of AI recommendations • Custom KPI alignment beyond clicks • Brand-safe inventory verification
The illusion of personalization
• Segment optimization rebranded as personalization • First-party data infrastructure challenges • Personalization vs. surveillance concerns
• Potential mismatch between promise and reality • Privacy concerns affecting consumer trust • Cost barriers for smaller businesses
Elevate platform features: • Real-time AI + human intelligence • First-party data activation • Ethical personalization strategies
AI-Driven efficiency vs. decision-making
• AI shifting from tool to decision-maker • Black box optimization like Google Performance Max • Human oversight limitations
• Strategic control loss • Difficulty questioning AI outputs • Inability to measure granular impact • Potential brand damage from mistakes
Managed Service with: • Human strategists overseeing AI • Custom KPI optimization • Complete campaign transparency
Fig. 1. Summary of AI blind spots in advertising
Dimension
Walled garden advantage
Walled garden limitation
Strategic impact
Audience access
Massive, engaged user bases
Limited visibility beyond platform
Reach without understanding
Data control
Sophisticated targeting tools
Data remains siloed within platform
Fragmented customer view
Measurement
Detailed in-platform metrics
Inconsistent cross-platform standards
Difficult performance comparison
Intelligence
Platform-specific insights
Limited data portability
Restricted strategic learning
Optimization
Powerful automated tools
Black-box algorithms
Reduced marketer control
Fig. 2. Strategic trade-offs in walled garden advertising.
Core issue
Platform priority
Walled garden limitation
Real-world example
Attribution opacity
Claiming maximum credit for conversions
Limited visibility into true conversion paths
Meta and TikTok's conflicting attribution models after iOS privacy updates
Data restrictions
Maintaining proprietary data control
Inability to combine platform data with other sources
Amazon DSP's limitations on detailed performance data exports
Cross-channel blindspots
Keeping advertisers within ecosystem
Fragmented view of customer journey
YouTube/DV360 campaigns lacking integration with non-Google platforms
Black box algorithms
Optimizing for platform revenue
Reduced control over campaign execution
Self-serve platforms using opaque ML models with little advertiser input
Performance reporting
Presenting platform in best light
Discrepancies between platform-reported and independently measured results
Consistently higher performance metrics in platform reports vs. third-party measurement
Fig. 1. The Walled garden misalignment: Platform interests vs. advertiser needs.
Key dimension
Challenge
Strategic imperative
ROAS volatility
Softer returns across digital channels
Shift from soft KPIs to measurable revenue impact
Media planning
Static plans no longer effective
Develop agile, modular approaches adaptable to changing conditions
Brand/performance
Traditional division dissolving
Create full-funnel strategies balancing long-term equity with short-term conversion
Capability
Key features
Benefits
Performance data
Elevate forecasting tool
• Vertical-specific insights • Historical data from past economic turbulence • "Cascade planning" functionality • Real-time adaptation
• Provides agility to adjust campaign strategy based on performance • Shows which media channels work best to drive efficient and effective performance • Confident budget reallocation • Reduces reaction time to market shifts
• Dataset from 10,000+ campaigns • Cuts response time from weeks to minutes
• Reaches people most likely to buy • Avoids wasted impressions and budgets on poor-performing placements • Context-aligned messaging
• 25+ billion bid requests analyzed daily • 18% improvement in working media efficiency • 26% increase in engagement during recessions
Full-funnel accountability
• Links awareness campaigns to lower funnel outcomes • Tests if ads actually drive new business • Measures brand perception changes • "Ask Elevate" AI Chat Assistant
• Upper-funnel to outcome connection • Sentiment shift tracking • Personalized messaging • Helps balance immediate sales vs. long-term brand building
• Natural language data queries • True business impact measurement
Open Garden approach
• Cross-platform and channel planning • Not locked into specific platforms • Unified cross-platform reach • Shows exactly where money is spent
• Reduces complexity across channels • Performance-based ad placement • Rapid budget reallocation • Eliminates platform-specific commitments and provides platform-based optimization and agility
• Coverage across all inventory sources • Provides full visibility into spending • Avoids the inability to pivot across platform as you’re not in a singular platform
Fig. 1. How AI Digital helps during economic uncertainty.
Trend
What it means for marketers
Supply & demand lines are blurring
Platforms from Google (P-Max) to Microsoft are merging optimization and inventory in one opaque box. Expect more bundled “best available” media where the algorithm, not the trader, decides channel and publisher mix.
Walled gardens get taller
Microsoft’s O&O set now spans Bing, Xbox, Outlook, Edge and LinkedIn, which just launched revenue-sharing video programs to lure creators and ad dollars. (Business Insider)
Retail & commerce media shape strategy
Microsoft’s Curate lets retailers and data owners package first-party segments, an echo of Amazon’s and Walmart’s approaches. Agencies must master seller-defined audiences as well as buyer-side tactics.
AI oversight becomes critical
Closed AI bidding means fewer levers for traders. Independent verification, incrementality testing and commercial guardrails rise in importance.
Fig. 1. Platform trends and their implications.
Metric
Connected TV (CTV)
Linear TV
Video Completion Rate
94.5%
70%
Purchase Rate After Ad
23%
12%
Ad Attention Rate
57% (prefer CTV ads)
54.5%
Viewer Reach (U.S.)
85% of households
228 million viewers
Retail Media Trends 2025
Access Complete consumer behaviour analyses and competitor benchmarks.
Identify and categorize audience groups based on behaviors, preferences, and characteristics
Michaels Stores: Implemented a genAI platform that increased email personalization from 20% to 95%, leading to a 41% boost in SMS click through rates and a 25% increase in engagement.
Estée Lauder: Partnered with Google Cloud to leverage genAI technologies for real-time consumer feedback monitoring and analyzing consumer sentiment across various channels.
High
Medium
Automated ad campaigns
Automate ad creation, placement, and optimization across various platforms
Showmax: Partnered with AI firms toautomate ad creation and testing, reducing production time by 70% while streamlining their quality assurance process.
Headway: Employed AI tools for ad creation and optimization, boosting performance by 40% and reaching 3.3 billion impressions while incorporating AI-generated content in 20% of their paid campaigns.
High
High
Brand sentiment tracking
Monitor and analyze public opinion about a brand across multiple channels in real time
L’Oréal: Analyzed millions of online comments, images, and videos to identify potential product innovation opportunities, effectively tracking brand sentiment and consumer trends.
Kellogg Company: Used AI to scan trending recipes featuring cereal, leveraging this data to launch targeted social campaigns that capitalize on positive brand sentiment and culinary trends.
High
Low
Campaign strategy optimization
Analyze data to predict optimal campaign approaches, channels, and timing
DoorDash: Leveraged Google’s AI-powered Demand Gen tool, which boosted its conversion rate by 15 times and improved cost per action efficiency by 50% compared with previous campaigns.
Kitsch: Employed Meta’s Advantage+ shopping campaigns with AI-powered tools to optimize campaigns, identifying and delivering top-performing ads to high-value consumers.
High
High
Content strategy
Generate content ideas, predict performance, and optimize distribution strategies
JPMorgan Chase: Collaborated with Persado to develop LLMs for marketing copy, achieving up to 450% higher clickthrough rates compared with human-written ads in pilot tests.
Hotel Chocolat: Employed genAI for concept development and production of its Velvetiser TV ad, which earned the highest-ever System1 score for adomestic appliance commercial.
High
High
Personalization strategy development
Create tailored messaging and experiences for consumers at scale
Stitch Fix: Uses genAI to help stylists interpret customer feedback and provide product recommendations, effectively personalizing shopping experiences.
Instacart: Uses genAI to offer customers personalized recipes, mealplanning ideas, and shopping lists based on individual preferences and habits.
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