Evaluate new client opportunities: assess technical/reporting needs, pricing, resource estimates, and potential value-adds.
Analyze and manage the client portfolio, prioritizing key accounts to optimize profitability, workflows, and resource allocation.
Prepare reports and propose actions (e.g., growth, restructure, phase-out) to support portfolio strategy decisions.
Support client onboarding and integration, ensuring smooth adoption of execution, tracking, and reporting processes.
Serve as a technical point of contact, translating complex concepts into clear, actionable language.
Assist clients with troubleshooting, campaign insights, optimization, and understanding agency capabilities.
Coordinate cross-functional teams to ensure accurate setup, integration, tracking, and performance reporting.
Proactively identify and address risks or challenges.
Act as an internal expert on integration, contributing to process optimization, scalability, and knowledge-sharing.
WHAT YOU BRING:
3+ years of experience in digital marketing, preferably in a digital agency environment.
Proven track record of successfully managing high-priority client accounts and driving revenue growth.
Strong understanding of digital marketing, web development, and other related services.
Experience in strategy development and planning for digital marketing campaigns.
Team management experience.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
Strong client communication skills, including presenting strategies, tactics, optimizations, and campaign results, as well as handling day-to-day communication and status updates.
Strong understanding of the difference between Performance and Media (tools, objectives, KPIs, analytics).
Highly organized with excellent project management skills, able to prioritize tasks and manage multiple deadlines simultaneously.
WHAT WE OFFER:
USD-based salary that values your expertise
Work from anywhere – fully remote and flexible hours to suit your lifestyle
31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters
Growth-focused environment – access to learning resources and clear pathways for advancement
Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.
STEPS OF THE SELECTION PROCESS:
Screening Interview (45 minutes) – Initial conversation with a recruiter.
Team Interview (up to 60 minutes) – A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role.
Offer – If successful, you’ll receive an offer to join our team.
AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.
Note: This role is open to applicants from:
EMEA (selected countries)
Please note that we’re unable to consider applications from outside these regions. Thanks for your understanding!
