People Experience Director
What You'll Do
Lead the People Experience Function
- Lead and develop the People Experience team across People Partnership and People Operations;
- Set priorities, improve workflows, and establish clear ownership and accountability across the function;
- Support team members in their growth as strong business partners and operational leaders;
- Act as a senior escalation point for complex employee relations and people-related matters;
Operationalize People Strategy
- Partner closely with the VP of People & Culture to turn People priorities and initiatives into scalable processes and day-to-day execution;
- Help improve how the People function operates across employee support, manager partnership, and internal processes;
- Bring structure, clarity, and consistency to workflows, documentation, and team operations;
Process Improvement & Operational Excellence
- Identify operational gaps, bottlenecks, and areas for improvement;
- Partner on process optimization, automation initiatives, workflow standardization, and knowledge management;
- Use people metrics, feedback, and operational insights to improve team effectiveness and employee experience;
- Ensure People systems and processes support scalability, efficiency, and informed decision-making;
Employee Experience & Manager Support
- Support initiatives that strengthen employee engagement, communication, and overall workplace experience;
- Partner with managers to help navigate employee situations with consistency, fairness, and good judgment;
- Promote a proactive, solutions-oriented approach to employee and manager support;
Compliance & Governance
- Ensure People practices align with labor regulations, internal policies, and operational best practices;
- Maintain strong standards around employee documentation and sensitive people processes;
- Partner with Legal and Finance teams where needed;
What You Bring
Must-have
- 8+ years of experience in HR, People Operations, or People Experience, including 3+ years in people leadership roles;
- Experience leading or scaling People Operations / People Experience functions in international, fast-growing, or evolving environments;
- Strong background in employee relations, people partnership, HR operations, and manager support;
- Experience improving processes, workflows, and People systems, with the ability to bring structure and operational clarity to growing organizations;
- Strong leadership, coaching, stakeholder management, and communication skills;
- Operationally strong with a systems-thinking mindset and a practical, hands-on approach;
- Comfortable balancing strategic thinking with day-to-day execution and change management;
- Data-informed, detail-oriented, and comfortable using insights to drive improvements;
- Fluent English;
What You Get
- Competitive USD compensation that values your expertise.
- Work from anywhere: Fully remote to suit your lifestyle.
- 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
- Growth-focused environment: Access to learning resources and clear pathways for growth.
- Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more
- A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.
Hiring Flow
- Screening Interview (45 minutes): An initial conversation with our Talent Acquisition Partner.
- Team Interview (up to 60 minutes): A conversation with colleagues from our People & Culture team focused on your experience, collaboration style, and how the role fits within the team’s workflows and goals.
- Final Interview (up to 60 minutes): A conversation with the VP of People & Culture, your potential future manager, focused on your experience, working style, and overall fit for the role and team.
- Offer: If successful, you’ll receive an offer to join our team.
Location & Eligibility
This role is open to applicants from EMEA (selected countries only).
Please note that we’re unable to consider applications from outside this region.
Thanks for your understanding!