People Experience Director

EMEA (Remote)

Director

WHAT YOU'LL DO:

Lead the People Experience Function

  • Lead and develop the People Experience team across People Partnership and People Operations;
  • Set priorities, improve workflows, and establish clear ownership and accountability across the function;
  • Support team members in their growth as strong business partners and operational leaders;
  • Act as a senior escalation point for complex employee relations and people-related matters;

Operationalize People Strategy

  • Partner closely with the VP of People & Culture to turn People priorities and initiatives into scalable processes and day-to-day execution;
  • Help improve how the People function operates across employee support, manager partnership, and internal processes;
  • Bring structure, clarity, and consistency to workflows, documentation, and team operations;

Process Improvement & Operational Excellence

  • Identify operational gaps, bottlenecks, and areas for improvement;
  • Partner on process optimization, automation initiatives, workflow standardization, and knowledge management;
  • Use people metrics, feedback, and operational insights to improve team effectiveness and employee experience;
  • Ensure People systems and processes support scalability, efficiency, and informed decision-making;

Employee Experience & Manager Support

  • Support initiatives that strengthen employee engagement, communication, and overall workplace experience;
  • Partner with managers to help navigate employee situations with consistency, fairness, and good judgment;
  • Promote a proactive, solutions-oriented approach to employee and manager support;

Compliance & Governance

  • Ensure People practices align with labor regulations, internal policies, and operational best practices;
  • Maintain strong standards around employee documentation and sensitive people processes;
  • Partner with Legal and Finance teams where needed;

WHAT YOU BRING:

  • 8+ years of experience in HR, People Operations, or People Experience, including 3+ years in people leadership roles;
  • Experience leading or scaling People Operations / People Experience functions in international, fast-growing, or evolving environments;
  • Strong background in employee relations, people partnership, HR operations, and manager support;
  • Experience improving processes, workflows, and People systems, with the ability to bring structure and operational clarity to growing organizations;
  • Strong leadership, coaching, stakeholder management, and communication skills;
  • Operationally strong with a systems-thinking mindset and a practical, hands-on approach;
  • Comfortable balancing strategic thinking with day-to-day execution and change management;
  • Data-informed, detail-oriented, and comfortable using insights to drive improvements;
  • Fluent English;

Nice to have:

WHAT WE OFFER:

  • Competitive USD compensation that values your expertise.‍
  • Work from anywhere: Fully remote to suit your lifestyle.‍
  • 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.‍
  • Growth-focused environment: Access to learning resources and clear pathways for growth.‍
  • Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more
  • ‍A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.

STEPS OF THE SELECTION PROCESS:

  • Screening Interview (45 minutes) – An initial conversation with our Talent Acquisition Partner.
  • Team Interview (up to 60 minutes) – A conversation with colleagues from our People & Culture team focused on your experience, collaboration style, and how the role fits within the team’s workflows and goals.‍
  • Final Interview (up to 60 minutes) – A conversation with the VP of People & Culture, your potential future manager, focused on your experience, working style, and overall fit for the role and team.‍
  • Offer – If successful, you’ll receive an offer to join our team.

‍AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.

Note: This role is open to applicants from:

EMEA (selected countries)
Cyprus
Serbia

Please note that we’re unable to consider applications from outside these regions. Thanks for your understanding!

SUBMIT APPLICATION
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EXPLORE WHO WE ARE

Our
Values

  1. Responsibility
  2. Respect
  3. Radical Curiosity

Our values are more than words on a wall. They're the foundation of how we work, create, and collaborate. Since our early days, these core principles have shaped our culture. We embrace our values and we use them as a compass to as we navigate our work, team interactions and most importantly, our client communications.

  1. RESPONSIBILITY

    We have a responsibility to the marketplace and our clients to demand better from the digital ecosystem and leverage the digital ecosystem for better, minimizing ad fraud and invalid traffic and improving brand safety and viewability.

  2. RESPECT

    Respect for our colleagues and people/the consumer by delivering experiences at their specific level of need, with the right creative messaging, at the right time, regardless of channel — and inclusive of where they are spending more of their physical and media time as those touch points converge rapidly.

  3. RADICAL CURIOSITY

    Radical curiosity drives innovation and results for our clients, constantly testing and learning the technology and optimization levers in a platform that will drive results underpinned by people-optimized data and technology.