Workflow Mapping: Partner with internal teams to deeply analyze day-to-day workflows, mapping end-to-end processes to identify bottlenecks and AI automation opportunities.
Translation to Engineering: Convert vague business needs (e.g., "I spend too much time on reporting") into concrete technical requirements and user stories for the AI Systems Engineer (e.g., "Create an n8n workflow that pulls data from API X, summarizes it with GPT-4, and posts to Slack").
ROI Analysis: Prioritize requests based on time saved and business impact. Decide what should be automated versus what should remain manual.
Product Management (The Internal Platform)
Platform Vision: Manage the roadmap for our internal "Operating System." ensuring that individual automation scripts are built as modular components of a larger, unified platform.
Backlog Management: Own the engineering backlog. Triage incoming requests, define acceptance criteria, and manage sprint priorities for the engineering team.
User Acceptance Testing (UAT): Verify that the built solutions actually solve the problem before they are rolled out to the wider team.
Adoption & Change Management
Rollout Strategy: You are responsible for ensuring the team actually uses the tools we build. Create documentation, record Loom walkthroughs, and host training sessions.
Feedback Loops: proactively collect feedback on AI agents and workflows. Identify edge cases where the AI fails and work with engineering to refine the logic.
Metrics: Track the usage and success rates of internal tools (e.g., "Hours saved per week," "Agent adoption rate").
WHAT YOU BRING:
Experience: 3+ years in Product Management, Technical Project Management, or Business Analysis, ideally working with Engineering or Data teams.
Technical Literacy: You do not need to be a coder, but you must understand API concepts (triggers, endpoints, payloads), Logic (if/then, loops), and AI capabilities (what LLMs can and cannot do).
Process Oriented: You have a talent for bringing order to chaos. You can look at a messy creative process and structure it into a linear workflow.
Tooling Proficiency: Experience managing projects in tools like Jira, Linear, or ClickUp. Familiarity with automation tools (n8n, Make, Zapier) is a massive plus.
Communication: You are the translator. You can explain business needs to developers and technical constraints to business stakeholders.
Nice to have:
Experience working in a Digital Agency or AdTech environment (understanding concepts like Media Buying, CRM, Reporting).
Hands-on experience building simple automations (Zapier/Make) yourself.
Experience with Product Wireframing tools (Figma/Miro) to visualize internal dashboards.
WHAT WE OFFER:
USD compensation that values your expertise.
Work from anywhere: Fully remote to suit your lifestyle.
31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment: Access to learning resources and clear pathways for growth.
Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more
A culture of trust: We cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
STEPS OF THE SELECTION PROCESS:
Screening Interview (45 minutes) – Initial conversation with a recruiter.
Team Interview (up to 60 minutes) – A meeting with your potential Team Lead and future colleagues to assess team fit and discuss role-specific responsibilities, expectations and workflows.
Final Interview (Up to 60 minutes) – Meet with the Team Lead for an in-depth discussion of your experience and skills.
Offer – If successful, you’ll receive an offer to join our team.
AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.
Note: This role is open to applicants from:
EMEA (selected countries)
Please note that we’re unable to consider applications from outside these regions. Thanks for your understanding!
