Media Planning and Buying: What They Are, How They Work, and Best Practices in 2026
December 26, 2025
19
minutes read
Media planning and buying used to be about haggling over placements and rates; now they’re about orchestrating dozens of channels, algorithms and data sources so every dollar has a job. This guide breaks down what media planning and media buying actually involve in 2026 and how they fit together.
Digital media is where most ad money now goes. Recent forecasts suggest that by 2025, digital advertising will account for just over 70% of global ad revenue, with the US market alone approaching $400+ billion in total media spend. At the same time, the way ads are bought has shifted heavily toward automation and programmatic pipes. In the US, more than 90% of digital display impressions are expected to trade programmatically in 2024.
That combination of scale and complexity is exactly why media planning and buying matter so much in 2026. The brands that grow are usually the ones that:
Decide where to show up with intent
Use data instead of guesswork
Let AI and automation handle the heavy lifting, without handing over the steering wheel
This article breaks down what media planning and buying actually are, how they differ, what the processes look like in practice, and how to modernize your approach with AI, data and programmatic tools. It also connects those ideas to how AI Digital thinks about programmatic strategy, Smart Supply (for inventory optimization) and Elevate (for creative personalization).
💡 If you want a deeper dive into the programmatic side specifically, you can pair this piece with AI Digital’s guide to programmatic advertising.
Share of marketers planning to increase budget on each channel by more than 50% in the next 12 months compared to last year (Source)
What is media planning?
At its simplest, media planning is the strategic process of deciding where, when, and how your brand should show up in front of the right people to hit specific marketing goals.
A good media plan answers questions like:
Who are we trying to reach?
What are we trying to achieve and how will we measure it?
Which channels and formats make the most sense?
How should we divide budget across those channels?
What does the timeline look like?
In practice, a media plan is a document (or workspace) that typically includes:
Campaign goals and KPIs – e.g. brand awareness targets, cost per acquisition, ROAS, incremental reach
Audience definitions and personas – who you’re talking to, broken down by segments
Channel mix and tactics – TV, CTV, digital display, search, social, audio, OOH, retail media, etc.
Budget allocation – how much goes into each channel, and sometimes into each platform
Timing and flighting – when campaigns start, peak and taper
Measurement plan – what you will track and what success looks like
Think of media planning as designing the map for your media investment. It’s where strategy lives: you align business goals, budgets, audiences and channels before you spend a cent.
For digital marketing teams, this often becomes digital media planning: a version of the same discipline focused on search, social, programmatic display, online video, retail media, and streaming environments. The fundamentals are identical; the difference is the data and tools you use.
💡 If you want more depth on the KPI piece, our article on digital marketing KPIs lays out which metrics are worth tracking and how to connect them to media performance.
What is media buying?
Where media planning designs the map, media buying is about executing the trip.
Media buying is the process of purchasing advertising space or impressions on the channels defined in the media plan, and then managing those placements in-flight to hit performance targets.
A typical media buying plan covers:
Which publishers, networks, platforms, and DSPs you’ll use
How you’ll buy (direct, programmatic, self-serve biddable platforms)
What inventory you’re targeting (placements, formats, audiences)
The pricing model (CPM, CPC, CPA, fixed fee, revenue share)
Brand safety, viewability and fraud requirements
Key types of media buying
Most teams don’t use a single buying method. They blend a few core approaches, each with its own strengths and trade-offs. At a high level, you’ll usually be choosing between direct deals with publishers, programmatic buying through DSPs, and self-serve biddable platforms like search and social. Understanding how each one works makes it much easier to design a media buying plan that fits your goals, budget, and internal capabilities.
Direct media buying is the most traditional route. You’re working one-to-one with publishers, TV networks, radio stations or out-of-home vendors to secure specific placements. That might mean a prime-time TV sponsorship, a full-page magazine spread, a homepage takeover on a major news site or a bespoke content partnership. Deals are agreed upfront, formalized with insertion orders, and usually come with guaranteed impressions or GRPs and fixed pricing, which gives you predictability but less flexibility once the plan is locked.
Programmatic media buying takes a very different path. Instead of negotiating each placement manually, you use demand-side platforms (DSPs) to buy impressions automatically across thousands of sites, apps and CTV environments. You can tap into open auctions for broad reach, private marketplaces (PMPs) for higher-quality or curated inventory, and programmatic guaranteed deals when you still want certainty on volume and price. In most mature markets, programmatic now powers the vast majority of digital display impressions, which shows how central it has become to digital media planning and buying.
Biddable media covers the self-serve platforms most marketers work in every day: Google Ads, Meta Ads Manager, TikTok Ads, Amazon Advertising and retail media networks. Here you’re setting budgets and bids directly in the platform, choosing audiences and keywords, and letting the system serve ads in real time. Performance data feeds straight back into your account, so you can adjust bids, budgets and creatives continuously, turning biddable channels into a live testing ground for both media and messaging.
💡 If you’re interested specifically in TV and streaming, our guide to TV media buying goes deeper into types of TV inventory (linear, addressable, CTV) and how they’re traded.
⚡ In short: media planning and buying sit on a continuum. Planning defines what to do, buying makes it actually happen and keeps it performing.
Media planning vs media buying: what’s the difference?
You’ll often hear “media planning and buying” said as if it is one job. In reality, they are two linked but distinct disciplines.
Media planning = strategy, modeling and decision-making before a campaign goes live
Media buying = execution, optimization and vendor/platform management during and after the campaign
⚡ Media planners think in weeks, months and scenarios; media buyers think in minutes, auctions and levers they can pull today. Both are essential, but they add value in different ways.
In some organizations (especially smaller ones), one team handles digital media planning and buying together. In larger brands and agencies, planners and buyers are separate but work closely. The healthiest setups create a tight feedback loop: real performance data from buying flows back into how the next media plan is built.
Why media planning and buying matter in 2026
Media planning and buying are not new jobs, but the conditions around them have changed radically. Four forces stand out.
Explosion of digital channels
The channel mix is more crowded than ever:
Search, social, programmatic display
CTV and streaming TV
Podcasts and digital audio
Digital OOH
Retail media networks and marketplaces
Influencer and creator content
⚡ New channels keep arriving faster than old ones disappear. You don’t need to be everywhere; you need to be very intentional about where you show up and why.
On top of that, creator and influencer spending alone in the US is projected to reach $37 billion in 2025, growing roughly four times faster than the broader media industry.
For planners, this fragmentation means there is no single “hero channel” that reaches everyone. The job becomes building an integrated plan that combines channels with clear roles: some for reach, some for intent, some for conversion.
Research on omnichannel campaigns backs this up. Campaigns that use three or more channels can seepurchase rates almost three times higher than single-channel campaigns.
For buyers, the implication is that you need execution paths that can cover this range without losing control—for example, running CTV, display and digital audio from the same DSP, or coordinating direct TV deals with biddable digital campaigns.
AI is no longer experimental in media operations. It sits inside:
DSP bid strategies
Budget reallocation and pacing
Audience expansion and lookalike modeling
Conversion and churn prediction
Creative optimization
Surveys suggest that by 2024, around 69% of marketers had already incorporated AI into their marketing strategies, up from 61% the previous year. Another study found that 60% of marketers expect AI and machine learning to have the biggest impact on marketing strategies over the next five years.
For media planning, that means you can move from gut-feel budget splits to data-backed forecasting: simulating different media mixes and letting models estimate outcomes. For media buying, it means using machine learning bid strategies on major platforms and DSPs to optimise toward ROAS, CPA or other goals in real time.
⚡ AI works best when the inputs are clean and the goals are unambiguous. It can amplify good strategy and surface patterns you’d never spot manually, but it can’t rescue a vague brief or a broken measurement setup.
Of course, AI comes with a responsibility layer. More than 70% of marketers say they’ve already encountered AI-related issues in their advertising, such as biased targeting or off-brand creative.So the modern media team needs both the tools and the guardrails.
💡 AI Digital’s piece on AI in digital marketing digs into how to use automation responsibly across targeting, forecasting and measurement.
Cross-channel measurement
As media becomes more fragmented, measuring what works becomes harder. Different platforms count differently, and user-level tracking is less reliable than it used to be.
⚡ If you only measure the last click, you’ll keep over-investing in channels that are good at closing, not at creating demand. A full-funnel view shows how much upper- and mid-funnel media carry the load and directly changes where your next dollar goes.
Marketers feel that pain: one recent survey found that 34.2% of marketers say their company rarely or never measures the ROI of its marketing spend, and almost half don’t understand how results link back to decision-making. A 2025 Supermetrics marketing data report adds that 41% of marketers struggle to measure ROI effectively across multiple channels, underscoring how hard cross-channel attribution still is in practice.
For media planning, this shifts measurement from an afterthought to a core part of the brief. You need to decide upfront:
What counts as success at each stage of the funnel
How you will attribute impact (platform attribution, multi-touch models, MMM, incrementality tests)
Which partners can share enough data to support that
For media buying, this flows into how you tag campaigns, what pixels you use, how you implement server-side tracking, and how you connect platforms to a central analytics stack.
Increasing pressure on ROAS
Every marketing leader is under pressure to prove that spend is working. That pressure is only intensifying as budgets grow and CFOs ask harder questions.
At the same time, poor frequency management and scattered buying can burn budget quickly. One recent study found that 88% of consumers notice repetitive ads, and large majorities say they get annoyed when the same ad follows them across mobile apps, social media, streaming TV and cable. That kind of overexposure is a direct hit to ROAS.
Add in the fact that incrementality studies from Measured, based on 274 experiments across 60 enterprise brands, found CTV platforms under-report their impact by nearly 20% on average and in some cases misstate incremental conversions by 5–10x, and you get a clear theme: attribution gaps can leave reported ROAS 20% or more off reality, so media planning and media buying need to be engineered for actual profitability, not just platform dashboards
⚡ Platform dashboards are designed to show strong results inside their own walls, but your P&L only cares about incremental profit and real cash flow. Modern media planning and buying have to bridge those two views, or you risk “winning” in the UI while losing in the business.
The media planning process
Let’s walk through a practical media planning and buying process, starting with planning. Think of this as a five-step loop you’ll run for each major campaign or planning period.
1. Setting goals & KPIs
Everything starts with clear, quantifiable goals.
Good goals are:
Specific – “Increase qualified leads by 25% in Q2” rather than “Grow awareness”
Measurable – tied to KPIs you can actually track
Time-bound – aligned to planning cycles or campaign windows
For media planning and strategy, the most common goal types are:
Third-party research (panels, syndicated data, category reports)
Past campaign performance (which audiences responded, which didn’t)
From this, you can build personas or clusters such as:
“High-intent shoppers who’ve viewed product pages in the last 30 days”
“Lapsed customers who bought once last year but not since”
“Prospects in-market for your category based on search or browsing behaviour”
Good digital media planning and buying services go further and quantify each segment’s size, value and cost to reach. This helps you decide where to focus and where to use lighter support.
3. Selecting media channels
With goals and audience in place, you can decide which channels should carry the load.
Here you’re balancing:
Where your audience actually spends time
The strengths of each channel (reach, precision, intent, engagement)
Creative formats that fit your messaging
Budget level and minimums
A B2C launch might combine:
TV/CTV for rapid reach
Programmatic video for incremental reach and frequency control
Social for engagement and creative testing
Search and shopping ads to convert demand
Retail media to reach shoppers at the point of purchase
For video especially, programmatic is now the default.
💡 Our guide to programmatic video advertising explains how CTV, online video and social video can all be planned together for incremental reach and outcome-based optimization.
4. Budget allocation & forecasting
Once you know which channels are in play, you decide how much to invest in each.
Modern media planning combines:
Historical performance data – past ROAS, CPA, cost-per-lift by channel
Market benchmarks – typical CPMs, CPCs, CPAs in your category
Forecasting models – sometimes powered by AI, to predict diminishing returns and optimal splits
Many marketers now rely on AI-powered modeling: global research from BCG and Google, for example, has shown that companies leading in AI-driven marketing see revenue growth around 60% higher than peers, precisely because they use models to allocate budget more intelligently.
This is where digital media planning and buying intersect. If you know from previous campaigns that programmatic video hits your incremental reach target at a lower cost than social video after a certain point, you can bake that into your allocation.
5. Creating the media plan
Finally, all of that thinking becomes a media plan you can execute.
Typically, this includes:
A written strategy summary – objectives, audience, key insights
A channel-by-channel breakdown – spend, timing, expected outcomes
Flowcharts – week-by-week or month-by-month spend and activity
A measurement and test plan – what you’ll test, and how you’ll judge success
This is the document you’ll hand to your media buying team, agency, or platforms. For larger advertisers, this might be a rolling annual digital media planning and buying process with quarterly refreshes; for smaller brands, it might be campaign by campaign.
Either way, once the plan is approved, you move into media buying.
The media buying process
The media buying process takes the plan and turns it into live campaigns. Here’s how that typically unfolds.
1. Choosing buying platforms
First, buyers decide how to access the inventory called for in the plan:
Which DSP(s) for programmatic display, video and CTV
Which self-serve platforms (Google Ads, Meta, TikTok, Amazon, retail media networks)
Which publishers or networks to buy from directly
This is where the “media buying in advertising” decisions get real. For example, you might:
Use one DSP to consolidate display, video and CTV
Run paid search and shopping through Google Ads
Use social platforms’ native tools for audience-based buying
Layer on a specialist retail media platform for marketplace placements
Good buyers also consider data access and transparency here. The Open Garden approach used by AI Digital, for example, is all about avoiding a single closed stack and instead partnering with multiple DSPs, data marketplaces and supply partners so you can pick the best route for each client.
Correlation between budget increase and perceived effectiveness. (Source)
💡 For more on DSP, please refer to our explainer: Demand-side platform (DSP): How it works, benefits, and examples
2. Negotiation & inventory selection
Next, buyers decide what to buy and on what terms. That includes:
Issuing RFPs to premium publishers or TV networks
Negotiating rates, value-add placements, and audience guarantees
Setting up PMPs or programmatic guaranteed deals for specific sites, apps or CTV publishers
Defining targeting rules inside DSPs and self-serve platforms
Here, media buying strategy is about balancing:
Quality vs scale
Fixed deals vs auction-based flexibility
Price vs performance risk
This is also where buyers put brand safety, viewability and fraud filters in place, using tools and blocklists to protect the brand.
3. Campaign activation
Once deals are agreed or campaigns configured, buyers activate the media:
Trafficking creative assets and tags
Implementing tracking pixels and server-side events
Applying frequency caps, pacing rules and budget limits
Aligning go-live dates with the media plan
This step is often where a lot of operational complexity sits, especially in online media planning and buying across many platforms. Clean naming conventions, consistent UTM parameters and organised campaign structures make later optimization much easier.
Once campaigns are live, the focus shifts to continuous optimization. This is where the difference between “set-and-forget” media buying and modern, AI-supported buying really shows.
Buyers monitor:
Performance vs KPIs for each line item, audience and creative
Win rates, clearing prices and delivery pace in programmatic auctions
Frequency across channels to spot overexposure
Brand safety flags and placement quality
Then they act:
Reallocate budget to better-performing channels, audiences, or creatives
Adjust bids and bid strategies
Rotate out underperforming ads and test new variants
Tighten or expand targeting based on results
On major biddable platforms, a lot of this is assisted by algorithms — for example, using target ROAS or value-based bidding strategies that let the platform optimize auctions.
💡 AI Digital’s article on AI in DSPs explains exactly how to tune these models to real business goals.
5. Measurement & reporting
Finally, buyers (often together with planners and analysts) measure and report on what happened.
That usually includes:
Delivery vs plan (impressions, reach, spend, pacing)
Efficiency (CPA, ROAS, cost per incremental outcome)
Channel and creative insights (what worked, what didn’t)
Recommendations for the next cycle
Modern teams plug all of this into unified dashboards so planning and buying can view performance side by side, rather than exporting static spreadsheets from each platform.
💡 AI Digital’s piece on advertising intelligence shows how live dashboards replace weekly slide decks and spot issues fast.
The key point: the media planning and buying process is a loop. What you learn in reporting should materially change the next plan.
Types of media planning and buying
Different campaigns call for different media planning and buying services. Four big types show up most often.
Traditional media buying
This covers offline channels such as:
Linear TV
Radio
Print (newspapers, magazines)
Out-of-home (billboards, transit, street furniture)
TV media planning and buying are still central for many brands, especially when you need mass reach or broad demographics. The approach is more calendar-driven, with upfront commitments, GRP targets and fixed spots.
Digital media buying
Here we’re talking about:
Display and native ads
Search and shopping campaigns
Social ads
Digital video (including pre-roll and social video)
Mobile and in-app advertising
Retail media
Digital media buying brings higher precision, richer data and the ability to optimize rapidly. It introduces more complexity too, which is why many brands look for a media planning and buying agency with strong digital expertise.
Programmatic media buying
Programmatic sits inside digital, but it’s worth calling out. It is:
Automated – bids and placements determined by software in milliseconds
Data-driven – using audience data, contextual signals and performance history
Channel-agnostic – can cover display, native, video, audio, CTV, DOOH
Global programmatic ad spending is forecast to keep growing into the hundreds of billions of dollars this decade, reflecting how much of digital media purchase now travels through these pipes.
The upside: scale and control. The trade-off: you need clear rules, transparency and strong optimization — which is exactly where Smart Supply-style approaches (selected inventory, log-level analysis, outcome-based optimization) make a difference.
In-house vs agency media buying
Finally, there’s the question of who runs your media planning and buying.
In-house teams give you closer control, faster coordination with other functions, and better use of first-party data.
Agencies and consultancies bring specialist expertise, buying power, tech stacks and outside perspective.
In practice, many brands are now moving to a hybrid model. Research from the World Federation of Advertisers shows that around two-thirds of major multinationals now have some form of in-house agency, and more than half expect to move additional digital production and media tasks in-house over the next three years.
In that world, a partner like AI Digital acts as a programmatic consultancy sitting alongside your team: helping with strategy, DSP selection, Smart Supply configurations and measurement, while your in-house crew owns day-to-day execution on certain platforms.
Even with good tools and smart people, there are some recurring problems in media planning and buying. Here are four that come up again and again—and practical ways to respond.
Fragmented channels
Audiences are splintered across dozens of platforms and devices. That makes it easy to:
Overexpose some users with repetitive ads
Under-serve valuable segments
Double-count reach across channels
As mentioned previously, omnichannel studies show that campaigns using three or more channels can dramatically outperform single-channel campaigns on purchase rate. The problem is doing that without losing control.
How to solve it:
Plan with a clear “channel role” framework: what each channel is responsible for
Consolidate buys where it makes sense (e.g. one DSP for video and CTV, rather than five separate silos)
Implement cross-channel frequency caps wherever possible, especially inside programmatic buys
Build creative systems that can flex by channel while still feeling consistent
Privacy changes
Third-party cookies and mobile identifiers are being restricted or removed. That knocks out many of the traditional methods for behavioural targeting and deterministic attribution.
In one recent survey, 69% of advertiserssaid that third-party cookie deprecation will affect their business more than privacy laws like GDPR and CCPA. Another analysis found that while three-quarters of marketers still rely on third-party cookies, the brands that lean heavily into first-party data see much better performance.
How to solve it:
Invest in a robust first-party data strategy: CRM, loyalty, login, consented tracking
Use clean rooms and secure matching where appropriate to connect your data with publishers and platforms
Shift more budget to contextual targeting and high-quality inventory where audience and content naturally align
Evolve measurement from pure last-click towards mixed models (aggregated conversion modeling, MMM, incrementality tests)
Without tight planning and active optimization, it’s easy to:
Spend too much on channels that have already saturated your audience
Chase vanity metrics at the expense of incremental outcomes
Pay for impressions that aren’t viewable or don’t reach real people
A big driver of waste is uncontrolled frequency: research regularly shows that showing the same ad too often reduces attention and increases frustration, especially in mobile apps and social feeds.
How to solve it:
Use zero-based budgeting principles: justify each line of spend based on expected impact
Model diminishing returns in your planning so you know when extra spend stops adding much
Use robust ad verification tools to reduce fraud and non-viewable impressions
Build a culture of experimentation – shifting budget based on test results, not just channel traditions
Measuring full-funnel impact
Brand campaigns may not show immediate conversions. Performance campaigns may take credit for users who were already convinced. And cross-device journeys blur the trail even further.
In fact, many marketers struggle with full-funnel measurement. Nielsen’s 2023 Annual Marketing Report found that only 53% of marketers are confident in their ability to measure performance across the full funnel, and 69% say that digital media and audience fragmentation make it hard to understand how channels work together.
In turn, WARC and Google warn that an over-reliance on short-term metrics can obscure as much as 50% of the total media returns generated by longer-term brand building, leaving teams without a holistic view of upper-, mid- and lower-funnel impact.
How to solve it:
Design a measurement framework that combines:
Platform attribution for tactical decisions
Multi-touch attribution or data-driven models where identity allows
Marketing mix modeling and incrementality tests for cross-channel, long-term insight
Align KPIs by funnel stage (awareness, consideration, conversion) so each channel has realistic targets
Use brand lift studies, search lift, and CRM matchback to quantify the effect of upper-funnel media
Best practices for media planning and buying
Given those challenges, what does “good” look like in 2026? Here are four principles that consistently separate strong media planning and buying from the rest.
⚡ The strongest media plans in 2026 don’t try to predict everything. They create a clear strategy, wire in the right data, then learn and adapt fast.
Integrate planning + buying workflows
When planning and buying sit on different floors (or with different vendors) and rarely talk, performance suffers.
Best practice:
Use a single shared brief and workspace where planners, buyers, analysts and creative teams can collaborate
Involve buyers early in planning so they can flag feasibility, costs and platform quirks
Feed real performance data back into planning templates after every campaign
When you work with a media planning and buying agency, ensure they have direct access to your analytics and first-party data instead of working only from platform UIs
At AI Digital, for example, media planners, Smart Supply specialists and Elevate strategists operate on the same reporting spine. That means forecasts, bids and creative tests are drawing from the same source of truth.
Use AI for bidding and forecasting
AI should be doing the heavy lifting in two main places: budget decisions before launch and bidding decisions after launch.
On the planning side, AI-based models can:
Estimate the impact of shifting budget between channels
Predict diminishing returns by spend level
Suggest the best mix for a given objective (e.g. incremental reach vs pure conversions)
On the buying side, platform and DSP algorithms can:
Optimize bids in real time
Identify high-value lookalike audiences
Adjust budgets automatically between ad sets or line items
It’s worth noting that McKinsey estimates generative AI could increase the productivity of the marketing function by 5–15% of total marketing spend, effectively freeing a meaningful slice of budget and team capacity to be redeployed into higher-impact activity.
Potential productivity lift from adopting generative AI in marketing and sales (Source).
The practical takeaway: use AI aggressively, but within guardrails. Tie models to meaningful conversion events, watch for bias and drift, and maintain human oversight on strategy and brand fit.
Use creative personalization
Media gets you in front of the right people; creative gets them to care.
Personalized or highly relevant creatives tend to deliver stronger engagement and conversion rates. That doesn’t only mean inserting a first name into a headline. It means:
Adjusting messaging by audience segment (e.g. value-focused vs premium-focused)
Tailoring imagery and offers by geography or context
Using dynamic product ads that show items someone has actually browsed
First-party data is central here. Brands that use first-party data to drive personalization see, on average, around 2.9x higher revenue and 1.5x greater cost savings than those that do not.
Tools like Elevate build on that by turning campaign data into concrete optimization decisions—highlighting which levers to pull across channels and audiences, where to shift budget, and which changes are most likely to improve performance against your custom KPIs.
Use unified dashboards and cross-channel attribution
Finally, bring measurement together. If every platform and channel is judged in its own silo, two things happen:
You over-credit last-click channels like branded search
You underfund upper-funnel and mid-funnel tactics that actually make those clicks possible
Best practice:
Build or adopt a unified marketing dashboard that pulls in cost and performance data from all major channels
Use multi-touch attribution or data-driven models wherever identity and data quality allow
Complement that with MMM and incrementality tests for long-run, cross-channel decisions
Train teams to read and question the data, not just copy it into slides
This is where media planning and buying become a genuine system: planners see exactly how last quarter’s spend mix performed, buyers see how their optimizations changed the curve, and everyone can adjust in near real time.
Conclusion: building effective media planning & buying workflows
Media planning and buying used to be mainly about relationships, gut feel and rate cards. In 2026, they are closer to connected systems:
Strategy and execution are joined up
AI and automation handle the repetitive work
First-party data and clean measurement shape big decisions
The fundamentals still matter: clear goals, solid audience insight, thoughtful channel mix, sharp creative. What has changed is the toolkit and the level of scrutiny. With most spend flowing through digital channels and programmatic pipes, the gap between strong and weak execution has grown wider.
AI Digital’s ecosystem—our Open Garden framework for DSP-agnostic, transparent execution, Smart Supply for AI-powered premium supply selection, and Elevate for cross-platform planning, optimization and insight—helps brands build media planning and buying workflows that stay effective as channels, privacy rules and costs keep shifting.
If you want to see how that could work for your team in practice, take a look at what we do. From there, you can schedule a chat with our specialists to review your current media planning and buying setup, identify quick wins in supply quality and bidding, and design a roadmap for better measurement and cross-channel optimization.
⚡ If planning picks the right battles and buying executes with discipline, you don’t just spend more. You learn faster, waste less, and grow with intent.
Blind spot
Key issues
Business impact
AI Digital solution
Lack of transparency in AI models
• Platforms own AI models and train on proprietary data • Brands have little visibility into decision-making • "Walled gardens" restrict data access
• Inefficient ad spend • Limited strategic control • Eroded consumer trust • Potential budget mismanagement
Open Garden framework providing: • Complete transparency • DSP-agnostic execution • Cross-platform data & insights
Optimizing ads vs. optimizing impact
• AI excels at short-term metrics but may struggle with brand building • Consumers can detect AI-generated content • Efficiency might come at cost of authenticity
• Short-term gains at expense of brand health • Potential loss of authentic connection • Reduced effectiveness in storytelling
Smart Supply offering: • Human oversight of AI recommendations • Custom KPI alignment beyond clicks • Brand-safe inventory verification
The illusion of personalization
• Segment optimization rebranded as personalization • First-party data infrastructure challenges • Personalization vs. surveillance concerns
• Potential mismatch between promise and reality • Privacy concerns affecting consumer trust • Cost barriers for smaller businesses
Elevate platform features: • Real-time AI + human intelligence • First-party data activation • Ethical personalization strategies
AI-Driven efficiency vs. decision-making
• AI shifting from tool to decision-maker • Black box optimization like Google Performance Max • Human oversight limitations
• Strategic control loss • Difficulty questioning AI outputs • Inability to measure granular impact • Potential brand damage from mistakes
Managed Service with: • Human strategists overseeing AI • Custom KPI optimization • Complete campaign transparency
Fig. 1. Summary of AI blind spots in advertising
Dimension
Walled garden advantage
Walled garden limitation
Strategic impact
Audience access
Massive, engaged user bases
Limited visibility beyond platform
Reach without understanding
Data control
Sophisticated targeting tools
Data remains siloed within platform
Fragmented customer view
Measurement
Detailed in-platform metrics
Inconsistent cross-platform standards
Difficult performance comparison
Intelligence
Platform-specific insights
Limited data portability
Restricted strategic learning
Optimization
Powerful automated tools
Black-box algorithms
Reduced marketer control
Fig. 2. Strategic trade-offs in walled garden advertising.
Core issue
Platform priority
Walled garden limitation
Real-world example
Attribution opacity
Claiming maximum credit for conversions
Limited visibility into true conversion paths
Meta and TikTok's conflicting attribution models after iOS privacy updates
Data restrictions
Maintaining proprietary data control
Inability to combine platform data with other sources
Amazon DSP's limitations on detailed performance data exports
Cross-channel blindspots
Keeping advertisers within ecosystem
Fragmented view of customer journey
YouTube/DV360 campaigns lacking integration with non-Google platforms
Black box algorithms
Optimizing for platform revenue
Reduced control over campaign execution
Self-serve platforms using opaque ML models with little advertiser input
Performance reporting
Presenting platform in best light
Discrepancies between platform-reported and independently measured results
Consistently higher performance metrics in platform reports vs. third-party measurement
Fig. 1. The Walled garden misalignment: Platform interests vs. advertiser needs.
Key dimension
Challenge
Strategic imperative
ROAS volatility
Softer returns across digital channels
Shift from soft KPIs to measurable revenue impact
Media planning
Static plans no longer effective
Develop agile, modular approaches adaptable to changing conditions
Brand/performance
Traditional division dissolving
Create full-funnel strategies balancing long-term equity with short-term conversion
Capability
Key features
Benefits
Performance data
Elevate forecasting tool
• Vertical-specific insights • Historical data from past economic turbulence • "Cascade planning" functionality • Real-time adaptation
• Provides agility to adjust campaign strategy based on performance • Shows which media channels work best to drive efficient and effective performance • Confident budget reallocation • Reduces reaction time to market shifts
• Dataset from 10,000+ campaigns • Cuts response time from weeks to minutes
• Reaches people most likely to buy • Avoids wasted impressions and budgets on poor-performing placements • Context-aligned messaging
• 25+ billion bid requests analyzed daily • 18% improvement in working media efficiency • 26% increase in engagement during recessions
Full-funnel accountability
• Links awareness campaigns to lower funnel outcomes • Tests if ads actually drive new business • Measures brand perception changes • "Ask Elevate" AI Chat Assistant
• Upper-funnel to outcome connection • Sentiment shift tracking • Personalized messaging • Helps balance immediate sales vs. long-term brand building
• Natural language data queries • True business impact measurement
Open Garden approach
• Cross-platform and channel planning • Not locked into specific platforms • Unified cross-platform reach • Shows exactly where money is spent
• Reduces complexity across channels • Performance-based ad placement • Rapid budget reallocation • Eliminates platform-specific commitments and provides platform-based optimization and agility
• Coverage across all inventory sources • Provides full visibility into spending • Avoids the inability to pivot across platform as you’re not in a singular platform
Fig. 1. How AI Digital helps during economic uncertainty.
Trend
What it means for marketers
Supply & demand lines are blurring
Platforms from Google (P-Max) to Microsoft are merging optimization and inventory in one opaque box. Expect more bundled “best available” media where the algorithm, not the trader, decides channel and publisher mix.
Walled gardens get taller
Microsoft’s O&O set now spans Bing, Xbox, Outlook, Edge and LinkedIn, which just launched revenue-sharing video programs to lure creators and ad dollars. (Business Insider)
Retail & commerce media shape strategy
Microsoft’s Curate lets retailers and data owners package first-party segments, an echo of Amazon’s and Walmart’s approaches. Agencies must master seller-defined audiences as well as buyer-side tactics.
AI oversight becomes critical
Closed AI bidding means fewer levers for traders. Independent verification, incrementality testing and commercial guardrails rise in importance.
Fig. 1. Platform trends and their implications.
Metric
Connected TV (CTV)
Linear TV
Video Completion Rate
94.5%
70%
Purchase Rate After Ad
23%
12%
Ad Attention Rate
57% (prefer CTV ads)
54.5%
Viewer Reach (U.S.)
85% of households
228 million viewers
Retail Media Trends 2025
Access Complete consumer behaviour analyses and competitor benchmarks.
Identify and categorize audience groups based on behaviors, preferences, and characteristics
Michaels Stores: Implemented a genAI platform that increased email personalization from 20% to 95%, leading to a 41% boost in SMS click through rates and a 25% increase in engagement.
Estée Lauder: Partnered with Google Cloud to leverage genAI technologies for real-time consumer feedback monitoring and analyzing consumer sentiment across various channels.
High
Medium
Automated ad campaigns
Automate ad creation, placement, and optimization across various platforms
Showmax: Partnered with AI firms toautomate ad creation and testing, reducing production time by 70% while streamlining their quality assurance process.
Headway: Employed AI tools for ad creation and optimization, boosting performance by 40% and reaching 3.3 billion impressions while incorporating AI-generated content in 20% of their paid campaigns.
High
High
Brand sentiment tracking
Monitor and analyze public opinion about a brand across multiple channels in real time
L’Oréal: Analyzed millions of online comments, images, and videos to identify potential product innovation opportunities, effectively tracking brand sentiment and consumer trends.
Kellogg Company: Used AI to scan trending recipes featuring cereal, leveraging this data to launch targeted social campaigns that capitalize on positive brand sentiment and culinary trends.
High
Low
Campaign strategy optimization
Analyze data to predict optimal campaign approaches, channels, and timing
DoorDash: Leveraged Google’s AI-powered Demand Gen tool, which boosted its conversion rate by 15 times and improved cost per action efficiency by 50% compared with previous campaigns.
Kitsch: Employed Meta’s Advantage+ shopping campaigns with AI-powered tools to optimize campaigns, identifying and delivering top-performing ads to high-value consumers.
High
High
Content strategy
Generate content ideas, predict performance, and optimize distribution strategies
JPMorgan Chase: Collaborated with Persado to develop LLMs for marketing copy, achieving up to 450% higher clickthrough rates compared with human-written ads in pilot tests.
Hotel Chocolat: Employed genAI for concept development and production of its Velvetiser TV ad, which earned the highest-ever System1 score for adomestic appliance commercial.
High
High
Personalization strategy development
Create tailored messaging and experiences for consumers at scale
Stitch Fix: Uses genAI to help stylists interpret customer feedback and provide product recommendations, effectively personalizing shopping experiences.
Instacart: Uses genAI to offer customers personalized recipes, mealplanning ideas, and shopping lists based on individual preferences and habits.
Medium
Medium
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Questions? We have answers
What is the primary difference between media planning and media buying?
Media planning is the strategic work done before a campaign launches: setting goals, defining audiences, choosing channels and allocating budget. Media buying is the execution that follows: securing placements on those channels, managing bids and budgets in-flight, and optimizing performance against the plan.
What do media planning and buying agencies do?
Media planning and buying agencies help brands turn business goals into media strategies, then execute those strategies across TV, digital, social, search, programmatic and more. They handle research, planning, negotiations, platform setup, optimization and reporting, often acting as an extension of the in-house marketing team.
What methods do agencies use for media planning and buying?
Agencies typically combine top-down planning (starting from business objectives and budget) with bottom-up modeling based on performance data and benchmarks. On the buying side they mix direct deals, programmatic transactions and self-serve biddable platforms, using continuous testing and optimization to refine targeting, creative and channel mix.
What tools and software are recommended for media planning and buying?
Most teams use a stack that includes audience and market research tools, planning spreadsheets or dedicated planning platforms, DSPs for programmatic buying, native tools like Google Ads and Meta Ads Manager, and analytics/BI tools to unify reporting. More advanced setups layer on attribution, MMM and advertising intelligence platforms for deeper insight.
What are the latest trends in multi-channel media buying?
Key trends include the growth of programmatic CTV and audio, the rise of retail and commerce media, more structured creator and influencer buying, and hybrid in-house/agency models. There’s also a strong shift toward omnichannel orchestration, where brands plan and optimize the sequence of touchpoints across channels instead of treating each one in isolation.
What’s the role of AI in media planning and buying today?
AI now supports forecasting, audience segmentation and scenario planning on the media planning side, and powers automated bidding, budget reallocation, creative testing and anomaly detection on the buying side. Used well, it helps teams make faster, evidence-based decisions while humans stay focused on strategy, brand fit and bigger cross-channel trade-offs.
Have other questions?
If you have more questions, contact us so we can help.