AI in DSPs: How demand-side platforms use artificial intelligence to optimize advertising
Tatev Malkhasyan
September 26, 2025
19
minutes read
If you’re asking how DSPs use AI, this piece gives you the practical view—what an AI DSP actually does, where it helps most, and what to expect from an AI-based programmatic DSP platform.
Programmatic buying is now the default. In the U.S., it accounts for 91.3% of digital display ad spend (2024), which means the systems that decide what to bid—and where—shape almost every campaign outcome.
That scale forces automation. A single platform like The Trade Desk can evaluate around 15 million ad queries per second, far beyond what human traders or static rules could handle. Modern DSPs lean on machine learning to score each impression, predict the likelihood of your goal, and set a price in milliseconds. This is the practical answer to how DSPs use AI: impression-level forecasting, dynamic bidding, audience discovery, and supply selection that update as results come in.
The operating model has shifted from hand-tuned line items to AI DSP systems that learn continuously. Instead of fixed parameters, an AI based programmatic DSP platform adapts with every auction and creative exposure, optimizing toward business goals rather than proxy metrics. It’s not just hype either: a late-2023 survey of U.S. programmatic leaders found 52% consider AI essential for DSPs and SSPs, reflecting how deeply these models are now embedded in day-to-day buying.
The sections that follow break down these capabilities—and their limits—so you can evaluate which tools and approaches will actually improve your campaigns.
What is a DSP in advertising?
A demand-side platform (DSP) is a software system that allows advertisers, agencies, and brands to buy digital ad inventory in an automated way. Instead of negotiating directly with publishers, advertisers use a DSP to access multiple ad exchanges and supply-side platforms (SSPs) at once, bidding on impressions in real time.
Through a DSP, a marketer can:
Define budgets, audiences, and campaign goals.
Tap into vast pools of ad inventory across websites, mobile apps, connected TV, and other channels.
Leverage automation to serve ads at the best available price and placement.
What makes a DSP powerful is its ability to evaluate millions of impressions in milliseconds and decide whether or not to bid based on campaign criteria. This allows advertisers to scale campaigns efficiently while retaining control over targeting, spend, and measurement.
The role of AI in modern DSPs
Artificial intelligence sits at the center of how DSPs evaluate impressions, predict outcomes, and decide what to bid in milliseconds. Put simply, how DSPs use AI determines how well they can turn data into performance at scale across display, mobile, CTV, audio, and emerging formats. The biggest buying platforms now frame AI as a built-in “co-pilot” that ingests first-party, third-party, and contextual signals to improve decision quality for every auction.
Why AI matters for programmatic advertising
Programmatic is already the default way digital media is bought in the U.S., which raises the stakes for smarter automation. Insider Intelligence estimates 91.3% of U.S. digital display ad spend was programmatic in 2024, and spending continues to expand into channels like CTV—further multiplying the number of auctions a DSP must judge every second.
At this scale, manual rules can’t keep up. AI models forecast the probability of a desired action (a view, a click, a conversion), weigh price and quality signals, and set bids accordingly. The shift to first-price auctions also makes algorithmic pricing essential, since buyers win and pay what they bid—AI-driven bid strategies (e.g., shading and dynamic floors) help avoid overpaying while maintaining win rates.
Signal loss and privacy changes are another reason AI matters. As identifiers become scarce, DSPs lean on contextual and modeled signals to sustain performance. Leading platforms describe AI systems that combine first-party data with contextual features and identity frameworks to keep targeting, frequency, and measurement effective as cookies and mobile IDs recede.
Finally, marketers need speed with accountability. Trade press and brand buyers have praised AI gains while flagging transparency gaps in all-in-one, black-box optimizers. The takeaway for practitioners: embrace AI for scale and efficiency, but keep governance, measurement guardrails, and human review in place.
AI buying agents are going to be directing upwards of 80% of digital media buys by 2030 — Ben Hovaness, Chief Media Officer at OMD (part of ad giant Omnicom).
Traditional DSP approaches relied on static, hand-tuned rules: fixed audience segments, line-item targeting, and scheduled bid adjustments. They worked when inventory, formats, and IDs were simpler—but they struggle with today’s volume, channel diversity, and auction dynamics.
AI-driven DSPs replace static rules with learning systems that:
predict outcomes at the impression level,
adjust bids to the likely clearing price in first-price auctions, and
continuously re-allocate spend across audiences, creatives, and supply paths based on live feedback. That’s why major buying platforms position AI not as an add-on but as the core of pacing, forecasting, creative selection, and identity-aware frequency.
There’s a trade-off. While AI improves efficiency and results, buyers have pushed for explainability after experiences with opaque “black-box” systems that restrict control and insight into targeting and placement. The industry consensus is moving toward human-in-the-loop models: let AI handle per-impression math and cross-channel rebalancing, while teams set strategy, constraints, and measurement.
⚡ Use AI to win the right auctions; use humans to define what ‘right’ means.
How DSPs use AI to optimize campaigns
AI sits in the engine room of every modern AI DSP, scoring each impression, estimating its value, and deciding what to bid in a few milliseconds. Below are the core ways an AI-based programmatic DSP platform turns data into performance.
Predictive modeling for bid optimization
DSPs train models to predict the probability of an outcome (view, click, conversion) for every auctioned impression, then translate that probability into a bid. You’ll see this described as auction-time or impression-level bidding. Google documents this approach in Smart Bidding, which uses Google AI to optimize for conversions or conversion value in each auction.
On the open web, The Trade Desk’s Koa advertises similar capabilities—scoring impressions, removing under-performing audience segments, and automatically adding promising ones as the model learns. Their “predictive clearing” feature illustrates how the system adjusts bids to an optimal level before submitting them.
Amazon DSP has also detailed machine-learning upgrades that improve bidding and pacing decisions as third-party identifiers recede, underscoring how predictive models now compensate for signal loss.
⚡ Let the model price the impression; let the marketer decide the objective.
Real-time decision-making and dynamic pricing
Because most exchanges now run first-price auctions, buyers pay what they bid. That change pushed DSPs to adopt bid shading and other pricing intelligence to avoid overpaying while maintaining win rates. Trade press has covered how first-price dynamics reshaped DSP behavior, and why bid-shading logic became a staple.
Platforms pair this with continuous feedback loops. For example, The Trade Desk’s Kokai surfaces AI recommendations in-workflow so traders can act quickly, while the underlying models update bids, pacing, and supply selection in real time. Amazon and Google expose controls that let advertisers bring goals, constraints, or custom scoring into the automated system.
Audience segmentation and targeting with AI
Audience strategy has shifted from static segments to learning systems that cluster and expand audiences as performance signals emerge.
Lookalike modeling and probabilistic techniques extend reach to users who behave like converters, while contextual AI classifies pages at scale to maintain relevance without user identifiers.
Analyst research also ties smarter segmentation to measurable gains: McKinsey reports that effective personalization can lift revenue by 5–15% and improve marketing ROI by 10–30%, which is why advertisers increasingly pair first-party data with algorithmic audience building inside DSPs.
Fraud detection and brand safety
Invalid traffic and unsuitable content erode outcomes and waste budget, so DSPs integrate AI-driven verification and pre-bid filters.
Industry standards from the Media Rating Council (MRC) spell out requirements for detecting general and sophisticated invalid traffic; verification providers apply machine learning to spot patterns like botnets, headless browsers, or AI-generated “slop sites.”
Recent lab updates note surges in GIVT and new streaming fraud variants, highlighting why always-on models are needed.
⚡Treat fraud and suitability as optimization problems—models should block bad supply and re-route budget to quality paths.
Attribution has become a hybrid of model types. Data-driven attribution uses machine learning to assign credit across touchpoints and channels, moving beyond last-click and informing smarter budget shifts. Google’s documentation explains how DDA evaluates Search, YouTube, Display, and more to determine each channel’s incremental contribution, while identity graphs and cross-device matching help connect exposures to outcomes.
Practically, this means your DSP can:
deduplicate reach and manage frequency across devices,
weight touchpoints by their true impact, and
feed those learnings back into bidding and audience expansion so the next dollar is spent in the highest-return channel.
Generative models now sit alongside bidding and forecasting in an AI DSP, helping teams create, test, and scale more relevant ads at lower marginal cost. The goal isn’t just faster production; it’s a tighter learning loop where creative, targeting, and measurement reinforce one another across an AI-based programmatic DSP platform.
Creative optimization with generative AI
Generative tools accelerate copy, image, and video development, so marketers can ship far more variants and let the DSP’s optimization pick winners quickly. Analysts and trade press report rapid adoption.
According toGartner research, adoption is moving fast: 29% of marketing leaders are implementing and 7% are piloting generative AI (early 2024), and by 2025 84% of high-performing organizations use genAI for creative development.
DCO (dynamic creative optimization) has evolved to incorporate genAI, enabling on-the-fly asset assembly and variant generation that responds to context, audience, and price signals.
⚡ Speed only matters if it improves learning per dollar.
IAB’s 2025 video study also points to mainstream use in video: 86% of advertisers already use or plan to use genAI for video ads, with a growing share of creative tailored to audience and context.
Personalization is where how DSPs use AI meets creative at scale. Models can generate headlines, visuals, and product combinations for micro-segments, while the DSP learns which combinations lift outcomes. As mentioned earlier, McKinsey’s research links effective personalization to 5–15% revenue lift and 10–30% marketing ROI gains, which explains why teams pair first-party data with algorithmic creative systems.
Consumer behavior is moving the same way: Adobe reports 39% of U.S. consumers have used genAI for shopping tasks like research and recommendations, a signal that tailored content and offers are becoming the norm.
⚡ Treat genAI as a creative multiplier, not a creative replacement.
Balancing innovation with user experience and privacy
Aggressive personalization must respect consent, data minimization, and explainability. The IAB’s State of Data 2024 found 95% of U.S. advertising decision-makers expect continued legislation and signal loss, pushing teams toward contextual and modeled approaches that don’t rely on third-party IDs. Adobe’s Digital Trends 2024 adds a practical check: 57% of practitioners say ensuring quality and customer trust in AI-generated content is a top challenge.
On platform policy, the FTC has intensified enforcement. In 2024 it issued a final rule banning fake and AI-generated reviews and launched “Operation AI Comply” to pursue deceptive AI claims—guardrails that affect endorsement, influencer, and creative practices.
Limitations and ethical concerns of generative AI
GenAI introduces new risks that a DSP alone can’t solve.
Deloitte flags operational risks like hallucinations and misinformation that can damage brand trust if outputs are not reviewed.
And the IAB notes a real-world learning curve: over 70% of marketers have already experienced an AI-related incident (hallucination, bias, off-brand content), yet many under-invest in governance.
Pragmatically, the fix is process, not just tooling: human review for high-impact assets, strong data governance, clear disclosure in endorsements, and bias testing for creative and targeting models. When those pieces are in place, genAI can safely feed the DSP with diverse, brand-safe variants—and the DSP can do its job of rapid testing and optimization.
How AI enhances programmatic advertising strategies
AI shifts programmatic from manual line-item tinkering to system-level strategy. Instead of weekly tweaks, models learn continuously, reallocating budget, refining audiences, and shaping creative and supply choices as results come in. Below are the strategic upgrades you can expect when AI sits at the center of your buying stack.
Faster planning and smarter budget allocation
Modern buying tools use AI to turn a brief (goal, budget, dates, assets) into a draft media plan, then keep optimizing it as performance data accrues. Platforms report material adoption of these assistants; for example, The Trade Desk says a majority of spend now runs through its Kokai experience, which surfaces AI recommendationsalongside execution.
Across the walled gardens, automated suites like Performance Max and Advantage+ have shown they can drive outcomes, even as marketers push for more levers and clarity. The Wall Street Journal sums up the trade-off: automation boosts sales and efficiency, but control and transparency remain sticking points that buyers must manage.
First-party data activation in a low-signal world
As third-party identifiers fade, strategy hinges on collecting and modeling your own data and combining it with contextual signals. IAB’s State of Data 2024 found 71% of brands, agencies, and publishers planned to increase first-party datasets in the next year (with an average 35% expansion among those increasing), explicitly to support media effectiveness under signal loss. MediaPost’s summary of the same trend: less addressability is pushing up costs and forcing smarter data use.
True cross-channel orchestration (including CTV)
AI helps unify planning and frequency across web, mobile, social, audio, and connected TV. That matters because CTV is no longer a side bet: multiple Insider Intelligence reads peg U.S. CTV ad spend around $33.35B in 2025, with double-digit growth and a rising share of total digital.
Strategy wise, that means your DSP needs AI to normalize signals across screens, cap frequency, and move budget to the video environments that are actually driving incremental lift.
Supply path optimization you can measure
AI doesn’t just pick audiences; it also picks paths. Expect curation and SPO to play a larger role in 2025-2026 strategy as buyers seek quality inventory with fewer hops and clearer economics.
Measurement that feeds strategy, not just reporting
AI-assisted measurement connects exposure patterns to outcomes and then closes the loop by informing bidding, creative rotation, and channel mix. In practice, teams blend data-driven attribution with incrementality tests and MMM to avoid “last-click myopia,” then let the DSP’s models reweight spend toward proven combinations. The operational goal: fewer static reports, more live reallocation guided by model-detected lift.
Marketers at Digiday’s forums have stressed this point—automation is useful, but only when you can see why the machine is moving dollars.
Human-in-the-loop governance
AI can handle impression-level math; humans still define what “good” means. Buyers are asking for explainability, controls, and safeguards so automation aligns with brand goals and compliance.
Keep humans focused on guardrails, objectives, and creative direction, while delegating the millisecond-level execution to the DSP. It’s a pragmatic split that acknowledges both the speed of the tools and the need for accountability.
Personalization that scales beyond channels
Personalization isn’t just a creative tactic; it’s a strategic lever when models can predict which audiences and contexts merit richer investment. Brands that use first-party data for key marketing functions have achievedup to 2.9× revenue uplift and a 1.5× increase in cost savings, which is why leading plans pair owned data with contextual AI and dynamic creative to fund the highest-yield audience–message combinations.
📌 Bottom line: strategy becomes continuous. Use AI to speed the cycle from insight → allocation → learning, while reinforcing it with clean first-party data, curated supply, and transparent measurement. The result is a programmatic plan that adapts daily instead of quarterly—and one that’s ready for the next wave of CTV growth and ongoing signal change.
Benefits of AI-powered DSPs for advertisers
AI gives programmatic buyers practical gains they can measure: sharper targeting, lower operating costs, better outcomes per dollar, and clearer visibility into where money goes.
Better targeting and personalization
An AI DSP evaluates context, intent, and first-party signals to decide who should see what, then matches each audience with the most relevant creative. Targeting adapts over the course of the flight rather than staying static.
Higher relevance at the impression level. Machine learning scores each auction for the likelihood of meeting your goal (view, click, conversion) and prioritizes the users and contexts most likely to respond.
Personalization that moves the needle.Boston Consulting Group found that brands delivering personalized experiences see 6–10% revenue increases and grow two to three times faster than those that don’t—clear justification for pairing first-party data with DSP modeling to back the audience–message matches that convert.
Modeled audiences when IDs are scarce. Lookalike expansion and contextual models help sustain relevance as third-party identifiers fade, keeping prospecting efficient while respecting privacy constraints.
⚡ Personalization is most valuable when it informs both the audience and the creative the audience sees.
Increased efficiency and reduced costs
Automation trims the busywork so your team can focus on strategy. With models handling pacing, bidding, supply, and creative rotation, the same budget reaches more of the right impressions.
Automation replaces hours of manual tuning. AI handles pacing, bid adjustments, creative rotation, and supply selection continuously, freeing teams for strategy and testing.
Lower acquisition costs from smarter bidding.Google documents cases where auction-time bidding cut cost per acquisition by 40% while increasing conversion rate 36%, illustrating how learning systems can squeeze more from the same budget.
Personalization lowers waste.McKinsey reports personalization can reduce customer acquisition costs by up to 50%, by aiming messages where they’re most likely to work.
Improved ROI through smarter optimization
Tie optimization to real outcomes, not proxy metrics. As the system learns what actually drives conversions or revenue, it reallocates spend to the combinations that produce incremental lift.
Budget flows to what works—fast. As models observe outcomes, they reweight spend toward high-return combinations of audience, context, and creative without waiting for a weekly review cycle.
Auction intelligence prevents overpaying. First-price auctions reward precise pricing; DSP bidding models estimate clearing prices and win where it matters, supporting better return on ad spend over time.
Evidence from both platform cases and independent research. As mentioned, BCG reports that brands delivering personalized experiences see 6–10% revenue gains and grow 2–3× faster than peers, while Google’s auction-time automation shows impact at the case level—Toyota cut CPA by 33% after shifting to Smart Display with Smart Bidding.
Transparency and actionable insights
Visibility turns data into decisions. With clearer logs and explainable models, you can see which audiences, creatives, and supply paths create value and adjust in near real time.
Cleaner supply paths, clearer economics. The ISBA/PwC follow-up study found the “unknown delta” in open-web programmatic reduced from 15% to 3%, showing that better log-level access and standardized data can meaningfully improve transparency.
Independent benchmarks reinforce progress. The ANA’s 2024 Programmatic Benchmark points to improvements in efficiency and transparency, while noting more work is needed to ensure a higher share of spend reaches working media—useful context when you choose partners and set KPIs.
Insights you can act on. With impression-level data stitched across channels, AI surfaces drivers of performance (creative, audience, placement, time) so traders can set guardrails and run targeted experiments rather than broad guesswork.
⚡ Transparency isn’t just a compliance box—it's how you find the levers that actually move ROI.
Challenges of AI in DSPs
AI gives programmatic buying real advantages, but it also introduces hard problems that teams must manage—legal risk, fairness, control, and implementation complexity. Here’s what to watch and how to respond.
Data privacy and compliance (GDPR, CCPA)
AI-powered targeting depends on data, which brings obligations under privacy laws in the U.S. and abroad.
Know the rules you’re playing by. In the EU, the GDPR requires a lawful basis (often explicit consent) for personalized advertising. IAB Europe’s Transparency & Consent Framework (TCF) codifies how vendors capture and pass consent signals across the ad chain.
California has raised the bar. Under the CCPA as amended by the CPRA, consumers must be able to opt out of the sale or sharing of their personal information for cross-context behavioral advertising. The California Privacy Protection Agency has proposed additional updates, including rulemaking on automated decision-making technology (ADMT), which would affect AI-driven profiling and measurement.
Plan for ongoing signal loss.IAB’s State of Data 2024 found95% of U.S. brands, agencies, and publishers expect continuing legislation and signal loss, with many expanding first-party data and moving to privacy-safe modeling.
⚡ Privacy compliance isn’t a one-time project—it’s a product discipline you apply to every audience, model, and measurement feed.
💡 For practical steps specific to cookieless buying and modeled audiences, see.
The risk of bias in AI models
Even when targeting parameters are neutral, optimization can skew ad delivery in ways that disadvantage certain groups.
Peer-reviewed evidence. A widely cited study showed Facebook’s delivery system produced significant skew by gender and race for job and housing ads, despite broad, neutral targeting. The researchers traced the skew to the platform’s optimization choices and market dynamics, not just advertiser settings.
What to do about it. Use a risk framework (e.g., NIST AI RMF) to assess data, objectives, and outputs; add fairness tests to your experimentation plan; and document overrides when model performance conflicts with equity goals.
Marketers value AI for scale, but they also need explainability and levers.
Opaque optimization is a real concern. Buyers continue to press platforms for clarity on what AI is optimizing and why—especially around brand safety, targeting expansions, and creative rotation. Trade coverage has documented these demands and the push for stronger disclosures.
Keep people in the loop. Human-set guardrails (business objectives, incrementality goals, suitability standards, geo and audience constraints) paired with machine execution is emerging as the workable middle ground. Industry groups like the WFA also emphasize elevating the insight function so teams guide, not just observe, automation.
Don’t forget compliance on creative claims. The FTC’s recent final rule on fake and AI-generated reviews underscores the regulator’s focus on AI misuse in marketing; align influencer, UGC, and testimonial workflows accordingly.
Technical complexity and adoption barriers
Deploying AI in a DSP stack isn’t just a model choice—it’s an operating model change.
People and process are the bottleneck. Research finds most AI roadblocks are organizational (skills, workflow, governance), not algorithmic. BCG reports~70% of challenges stem from people and process, with only ~10% tied to the algorithms themselves.
Data quality and integration matter. Clean, well-governed data is the prerequisite for useful AI. Analysts warn that poor pipelines and fragmented tools derail projects long before model tuning begins.
Supply-chain complexity persists. Even with improvements, the ANA’s Programmatic Transparency Benchmark shows less than half of spend reaches consumers, highlighting the need for curated supply paths and log-level accountability when you automate buying.
📌 How to de-risk implementation: start with a clear measurement plan (incrementality + MMM alongside data-driven attribution), run fairness and privacy reviews during experimentation, centralize identity and data contracts, and train teams on when—and how—to override the machine.
The future of AI in DSPs: what advertisers should expect in the next 5 years
AI will keep shifting DSPs from rule-based buying to systems that predict, generate, and orchestrate across every screen. Here’s what that means for planning, creative, supply, and measurement.
Advancements in predictive and generative AI
Expect sharper prediction at auction time and richer generation of assets inside the DSP workflow. On the prediction side, large platforms are pushing beyond CPA bidding to lifetime-value and “new customer” goals.
Google’s 2025 update added AI that predicts which new users are likely to maximize LTV and bids more for them, with reporting that separates high-value new customers from the rest.
The Trade Desk’s Kokai continues to evolve with features aimed at predicting clearing prices and ranking impression relevance, reflecting a broader push toward impression-level value estimates that adapt to first-price auctions.
On the generative side, DSPs and creative partners are integrating tools that spin up video and image variants for testing at scale. Recent examples include The Trade Desk expanding its generative AI creative marketplace through a Rembrand integration for virtual product ads.
Analysts also expect synthetically generated marketing output to become commonplace; Gartner projected that 30% of outbound marketing messages from large enterprises would be synthetically generated by 2025.
⚡ The next leap is not just cheaper creative—it’s prediction, generation, and measurement living in the same loop.
CTV is becoming the essential testing ground, with growth projected to outpace traditional TV by 2028. This massive scale is pushing buyers to rely on AI for managing identity, frequency, and supply selection across streaming platforms.
Expect more shoppable and embedded formats (e.g., virtual product insertion) and tools that normalize signals between web, mobile, and TV so budgets move to the combinations that drive incremental lift.
AI as a service in advertising ecosystems
AI is moving from a single-platform feature to a service layer that brands and agencies can plug into their stack.
AdMonsters describes the shift as AI as a service—autonomous planning and optimization capabilities delivered by DSPs and partners, with buyers choosing modules for forecasting, pacing, creative, or identity rather than a closed bundle.
Vendors are already positioning around this model: Viant, for example, has promoted ViantAI as a step toward more autonomous buying on CTV-led omnichannel plans.
Expect more API-first offerings, where external AI agents analyze performance, suggest reallocations, or even execute limited tasks across multiple buying endpoints.
⚡ Think of AI less as a button inside a DSP and more as an agent you can call from anywhere in your stack.
Sustainability and efficiency: green programmatic powered by AI
Sustainability will move from side project to buying constraint.
Scope3’s work has quantified advertising’s emissions and shown that sustainable media can perform while lowering carbon; its 2025 meta-analysis synthesizes 2024 campaign results across verticals to that effect.
Practically, buyers should expect DSPs to add carbon-aware optimization knobs (e.g., preferring direct supply routes when performance is equal), log-level reporting that exposes the emissions impact of different paths, and curation marketplaces that balance ROI and CO₂.
📌 What this means for your roadmap: plan for AI that can (1) predict value at the user and impression level, (2) generate and rotate creative variants in minutes, (3) orchestrate across CTV and the open web with shared identity and measurement, (4) plug in as an independent service layer, and (5) optimize for business KPIs and environmental impact.
Conclusion
AI now sits at the core of how a DSP plans, prices, and learns.
Modern DSPs leverage machine learning for everything from bid calculation and audience discovery to fraud detection and creative generation. These capabilities deliver measurable benefits: better targeting, reduced costs, improved ROI, and actionable insights that inform strategic decisions.
Yet significant challenges remain. Privacy regulations constrain data usage, algorithmic bias threatens fair advertising distribution, and the complexity of AI systems creates adoption barriers for many advertisers. Balancing automation with human control proves particularly crucial, as over-reliance on AI can lead to strategic stagnation.
Looking forward, AI will continue advancing DSP capabilities through improved prediction, generative content creation, and cross-channel orchestration. The next five years will bring AI-as-a-Service models that democratize access to sophisticated algorithms, while sustainability concerns will drive efficiency improvements that benefit both advertisers and the environment.
For advertisers using AI-powered DSPs, five actions will maximize success:
Anchor automation to business outcomes. Define your primary KPI (e.g., new-customer ROAS, incremental revenue, qualified leads) and set the measurement plan up front—combine data-driven attribution with incrementality tests and, where useful, MMM. Feed those learnings back into bid strategies and budgets.
Invest in durable data and consent. Build first-party datasets with clear permissions. Pair them with contextual and modeled signals so targeting and frequency still perform as identifiers fade.
Keep humans in the loop. Use governance guardrails: brand-suitability policies, fairness checks, and override rules for when model behavior conflicts with strategy. Review high-impact creative and targeting changes before scale-up.
Curate supply on purpose. Prefer auditable paths (PMPs, curated marketplaces) and require log-level transparency. Treat supply-path optimization as a performance lever, not a procurement exercise.
Test creatively, then scale what wins. Use genAI to produce safe, on-brand variants. Combine with DCO and holdouts so you scale only the combinations that show lift, not just clicks.
If you’d like support executing this playbook, reach out to us at AI Digital. We operate with a DSP-agnostic, client-first model and can plug in wherever you need help: strategy and planning, managed execution across channels, supply curation, and AI-enhanced optimisation. Reach out today, and we’d be glad to map these ideas to your goals and current stack.
Blind spot
Key issues
Business impact
AI Digital solution
Lack of transparency in AI models
• Platforms own AI models and train on proprietary data • Brands have little visibility into decision-making • "Walled gardens" restrict data access
• Inefficient ad spend • Limited strategic control • Eroded consumer trust • Potential budget mismanagement
Open Garden framework providing: • Complete transparency • DSP-agnostic execution • Cross-platform data & insights
Optimizing ads vs. optimizing impact
• AI excels at short-term metrics but may struggle with brand building • Consumers can detect AI-generated content • Efficiency might come at cost of authenticity
• Short-term gains at expense of brand health • Potential loss of authentic connection • Reduced effectiveness in storytelling
Smart Supply offering: • Human oversight of AI recommendations • Custom KPI alignment beyond clicks • Brand-safe inventory verification
The illusion of personalization
• Segment optimization rebranded as personalization • First-party data infrastructure challenges • Personalization vs. surveillance concerns
• Potential mismatch between promise and reality • Privacy concerns affecting consumer trust • Cost barriers for smaller businesses
Elevate platform features: • Real-time AI + human intelligence • First-party data activation • Ethical personalization strategies
AI-Driven efficiency vs. decision-making
• AI shifting from tool to decision-maker • Black box optimization like Google Performance Max • Human oversight limitations
• Strategic control loss • Difficulty questioning AI outputs • Inability to measure granular impact • Potential brand damage from mistakes
Managed Service with: • Human strategists overseeing AI • Custom KPI optimization • Complete campaign transparency
Fig. 1. Summary of AI blind spots in advertising
Dimension
Walled garden advantage
Walled garden limitation
Strategic impact
Audience access
Massive, engaged user bases
Limited visibility beyond platform
Reach without understanding
Data control
Sophisticated targeting tools
Data remains siloed within platform
Fragmented customer view
Measurement
Detailed in-platform metrics
Inconsistent cross-platform standards
Difficult performance comparison
Intelligence
Platform-specific insights
Limited data portability
Restricted strategic learning
Optimization
Powerful automated tools
Black-box algorithms
Reduced marketer control
Fig. 2. Strategic trade-offs in walled garden advertising.
Core issue
Platform priority
Walled garden limitation
Real-world example
Attribution opacity
Claiming maximum credit for conversions
Limited visibility into true conversion paths
Meta and TikTok's conflicting attribution models after iOS privacy updates
Data restrictions
Maintaining proprietary data control
Inability to combine platform data with other sources
Amazon DSP's limitations on detailed performance data exports
Cross-channel blindspots
Keeping advertisers within ecosystem
Fragmented view of customer journey
YouTube/DV360 campaigns lacking integration with non-Google platforms
Black box algorithms
Optimizing for platform revenue
Reduced control over campaign execution
Self-serve platforms using opaque ML models with little advertiser input
Performance reporting
Presenting platform in best light
Discrepancies between platform-reported and independently measured results
Consistently higher performance metrics in platform reports vs. third-party measurement
Fig. 1. The Walled garden misalignment: Platform interests vs. advertiser needs.
Key dimension
Challenge
Strategic imperative
ROAS volatility
Softer returns across digital channels
Shift from soft KPIs to measurable revenue impact
Media planning
Static plans no longer effective
Develop agile, modular approaches adaptable to changing conditions
Brand/performance
Traditional division dissolving
Create full-funnel strategies balancing long-term equity with short-term conversion
Capability
Key features
Benefits
Performance data
Elevate forecasting tool
• Vertical-specific insights • Historical data from past economic turbulence • "Cascade planning" functionality • Real-time adaptation
• Provides agility to adjust campaign strategy based on performance • Shows which media channels work best to drive efficient and effective performance • Confident budget reallocation • Reduces reaction time to market shifts
• Dataset from 10,000+ campaigns • Cuts response time from weeks to minutes
• Reaches people most likely to buy • Avoids wasted impressions and budgets on poor-performing placements • Context-aligned messaging
• 25+ billion bid requests analyzed daily • 18% improvement in working media efficiency • 26% increase in engagement during recessions
Full-funnel accountability
• Links awareness campaigns to lower funnel outcomes • Tests if ads actually drive new business • Measures brand perception changes • "Ask Elevate" AI Chat Assistant
• Upper-funnel to outcome connection • Sentiment shift tracking • Personalized messaging • Helps balance immediate sales vs. long-term brand building
• Natural language data queries • True business impact measurement
Open Garden approach
• Cross-platform and channel planning • Not locked into specific platforms • Unified cross-platform reach • Shows exactly where money is spent
• Reduces complexity across channels • Performance-based ad placement • Rapid budget reallocation • Eliminates platform-specific commitments and provides platform-based optimization and agility
• Coverage across all inventory sources • Provides full visibility into spending • Avoids the inability to pivot across platform as you’re not in a singular platform
Fig. 1. How AI Digital helps during economic uncertainty.
Trend
What it means for marketers
Supply & demand lines are blurring
Platforms from Google (P-Max) to Microsoft are merging optimization and inventory in one opaque box. Expect more bundled “best available” media where the algorithm, not the trader, decides channel and publisher mix.
Walled gardens get taller
Microsoft’s O&O set now spans Bing, Xbox, Outlook, Edge and LinkedIn, which just launched revenue-sharing video programs to lure creators and ad dollars. (Business Insider)
Retail & commerce media shape strategy
Microsoft’s Curate lets retailers and data owners package first-party segments, an echo of Amazon’s and Walmart’s approaches. Agencies must master seller-defined audiences as well as buyer-side tactics.
AI oversight becomes critical
Closed AI bidding means fewer levers for traders. Independent verification, incrementality testing and commercial guardrails rise in importance.
Fig. 1. Platform trends and their implications.
Metric
Connected TV (CTV)
Linear TV
Video Completion Rate
94.5%
70%
Purchase Rate After Ad
23%
12%
Ad Attention Rate
57% (prefer CTV ads)
54.5%
Viewer Reach (U.S.)
85% of households
228 million viewers
Retail Media Trends 2025
Access Complete consumer behaviour analyses and competitor benchmarks.
Identify and categorize audience groups based on behaviors, preferences, and characteristics
Michaels Stores: Implemented a genAI platform that increased email personalization from 20% to 95%, leading to a 41% boost in SMS click through rates and a 25% increase in engagement.
Estée Lauder: Partnered with Google Cloud to leverage genAI technologies for real-time consumer feedback monitoring and analyzing consumer sentiment across various channels.
High
Medium
Automated ad campaigns
Automate ad creation, placement, and optimization across various platforms
Showmax: Partnered with AI firms toautomate ad creation and testing, reducing production time by 70% while streamlining their quality assurance process.
Headway: Employed AI tools for ad creation and optimization, boosting performance by 40% and reaching 3.3 billion impressions while incorporating AI-generated content in 20% of their paid campaigns.
High
High
Brand sentiment tracking
Monitor and analyze public opinion about a brand across multiple channels in real time
L’Oréal: Analyzed millions of online comments, images, and videos to identify potential product innovation opportunities, effectively tracking brand sentiment and consumer trends.
Kellogg Company: Used AI to scan trending recipes featuring cereal, leveraging this data to launch targeted social campaigns that capitalize on positive brand sentiment and culinary trends.
High
Low
Campaign strategy optimization
Analyze data to predict optimal campaign approaches, channels, and timing
DoorDash: Leveraged Google’s AI-powered Demand Gen tool, which boosted its conversion rate by 15 times and improved cost per action efficiency by 50% compared with previous campaigns.
Kitsch: Employed Meta’s Advantage+ shopping campaigns with AI-powered tools to optimize campaigns, identifying and delivering top-performing ads to high-value consumers.
High
High
Content strategy
Generate content ideas, predict performance, and optimize distribution strategies
JPMorgan Chase: Collaborated with Persado to develop LLMs for marketing copy, achieving up to 450% higher clickthrough rates compared with human-written ads in pilot tests.
Hotel Chocolat: Employed genAI for concept development and production of its Velvetiser TV ad, which earned the highest-ever System1 score for adomestic appliance commercial.
High
High
Personalization strategy development
Create tailored messaging and experiences for consumers at scale
Stitch Fix: Uses genAI to help stylists interpret customer feedback and provide product recommendations, effectively personalizing shopping experiences.
Instacart: Uses genAI to offer customers personalized recipes, mealplanning ideas, and shopping lists based on individual preferences and habits.
Medium
Medium
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